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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

274

58

39

23

50

444

ratings over the past year

Displaying all 20,387 reviews
SW
Steven Whitman
1 year ago
Date of purchase: 09/11/2023
What Steven Whitman said about Gray Line:
Very informative and personable.
0
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HB
Harvey Blair
1 year ago
Date of purchase: 09/13/2023
What Harvey Blair said about Gray Line:
Not yet used my booking
0
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PG
Peter Green
Worthing, England
1 year ago
Date of purchase: 09/12/2023
What Peter Green said about Gray Line:
The booking System was excellent. I hope the voucher exchange and bus tour are as good. Thank you.
0
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Trusted Customer
1 year ago
Date of purchase: 09/11/2023
La double authentification est très sécuritaire !
0
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Trusted Customer
1 year ago
Date of purchase: 09/11/2023
Muy facil y rapido, la confirmacion fue inmediata, la hice con muy pocos minutos de anticipacion.....
0
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DC
DEBJIT CHATTERJEE
India
1 year ago
Date of purchase: 09/09/2023
What DEBJIT CHATTERJEE said about Gray Line:
Very user friendly portal. Have no problem in booking. Excellent experience. Hope Greyline will not cancel the trip.
0
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Trusted Customer
1 year ago
Date of purchase: 09/09/2023
The booking experience was relatively easy. More information regarding drop off and pick up locations would be helpful.
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Trusted Customer
1 year ago
Date of purchase: 09/08/2023
Easy straightforward way of booking. Decided to book directly myself rather than book through cruise line. Looking forward to doing the tour in a few weeks time
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Trusted Customer
1 year ago
Date of purchase: 07/22/2023
the reservation was quick, picking up the ticket at the booth was a bit exhausting, long wait.
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Trusted Customer
1 year ago
Date of purchase: 07/21/2023
check the bus before sending on a tour ie the air conditioner because the air conditioner did not work and no replacement bus was offered.
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Gray Line Customer Support
Gray Line
1 year ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineSan Franciscodid not meet the high expectations established by our destinations throughout the world. We value guest feedback as it helps us to ensure all guests have a great experience from start to finish. We did process a full refund for this tour due to your experience. The refund was processed on September 11, and should be posted to your account within a few days. Again, we are sorry to hear about this experience and we appreciate you taking the time to share it with us. - The Gray Line Worldwide Support Team
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.