Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

274

58

39

23

50

444

ratings over the past year

Displaying all 20,387 reviews
Trusted Customer
1 year ago
Date of purchase: 09/06/2023
Very easy to book online.
0
Share
Trusted Customer
1 year ago
Date of purchase: 09/06/2023
Very easy process
0
Share
Trusted Customer
1 year ago
Date of purchase: 09/05/2023
The Montreal on-off tour bus was pleasant. The guide was knowledgeable, and the bus driver negotiated heavy city traffic with aplomb. It was a great way to get familiar with the city in a hurry.
0
Share
SN
Sergey Novikov
1 year ago
Date of purchase: 09/04/2023
What Sergey Novikov said about Gray Line:
Good experence
0
Share
CB
Charles Bryan
1 year ago
Date of purchase: 09/05/2023
What Charles Bryan said about Gray Line:
Easy to navigate website. I would recommend them for booking to Hoover Dam
0
Share
Trusted Customer
1 year ago
Date of purchase: 09/04/2023
Easy online purchase
0
Share
Trusted Customer
1 year ago
Date of purchase: 09/04/2023
Quick service when booking at the Grayline counter
0
Share
MA
Marie Adams
Montreal, Canada
1 year ago
Date of purchase: 09/03/2023
What Marie Adams said about Gray Line:
Easy to book online even though the office was closed and the tour was the next morning. I emailed the driver and he answered back later that evening that they could pick us up at the hotel.
0
Share
Trusted Customer
1 year ago
Date of purchase: 09/03/2023
The tour provided a great overview of Montreal. As first time visitors, the Hop-on Hop-off tour gave a glimpse of key areas in the city. The guides were very knowledgeable and informative. It was a
...
Read all
0
Share
Trusted Customer
1 year ago
Date of purchase: 09/04/2023
Poor information on the booking site.You ****!
Merchant Logo
Gray Line Customer Support
Gray Line
1 year ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineMontrealdid not meet the high expectations established by our destinations throughout the world. We value feedback that helps us make our tours better for future guests. I checked your booking, and your voucher does state that you must arrange hotel pickup 24 hours prior to departure. As your tour was booked same day, this may not have been possible, but their email and phone number were available to you for assistance so you could ensure you were able to join the tour. If you would like to share more information, I invite you to write to us at info@grayline.com. - The Gray Line Worldwide Support Team
0
Share
Not received a review invite?
About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
Read all
(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.