Gray Line Reviews

Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLine Montreal did not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience with our night tour in Montreal to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our Montreal team from an operational perspective to look into their tour scheduling and equipment status. If you would like to share more information with us, I invite you to write to us at info@grayline.com. - The Gray Line Worldwide Support Team

Hi there, Thank you for choosingGrayLineand we apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLineLisbondid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. We take your feedback into high regard and we will look into better technology options for booking and ticketing. Many of our local teams are just bouncing back after the pandemic, and technology can be costly to replace. We will be sure to evaluate our equipment in Portugal as well to accommodate the warming climate and to ensure that each bus is clean. Thank you for taking the time to share your experience. - The Gray Line Worldwide Support Team

Hi there, Thank you for choosing Gray Line and we are sorry to hear about your less-than-satisfactory experience in Paris. Our goal is for each guest to have an easy and enjoyable experience from start to finish, and we are sorry that this was not the case for you. To assist you further, please send us an email at info@grayline.com where we look forward to helping you resolve this problem. - The Gray Line Worldwide Support Team