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Gray Line Reviews

Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

274

58

39

23

50

444

ratings over the past year

Displaying all 20,387 reviews
CM
Claire Miller
Hastings New Zealand
1 month ago
Date of purchase: 07/27/2024
What Claire Miller said about Gray Line:
Easy to find what I was looking for. Perfect tour duration and welcoming site
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Sonali Ashish Kishore
1 month ago
Date of purchase: 05/14/2024
What Sonali Ashish Kishore said about Gray Line:
Good
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Trusted Customer
1 month ago
Date of purchase: 07/18/2024
It was very nice thank you
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Trusted Customer
2 months ago
Date of purchase: 07/17/2024
Had a nice wide new, comfortable bus for beginning of the trip. Decided to take another bus back, which was a big mistake. Seats were small and well worn. Could not take pictures because the bus jerke
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Bonheur
Lowell ma
2 months ago
Date of purchase: 06/19/2024
What Bonheur said about Gray Line:
Amazing tour Great crew, very friendly and informative Highly recommend anyone in Montreal doing this excursion
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Trusted Customer
2 months ago
Date of purchase: 07/18/2024
Exciting tour and knowledgeable guide when I visited last time.
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Trusted Customer
2 months ago
Date of purchase: 07/15/2024
She tod me what I needed to know.
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Trusted Customer
2 months ago
Date of purchase: 07/11/2024
Fantastic! Michael was informative, funny and went the extra mile for us. Thanks Michael for making it such a great dam experience!
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Heather Power
Montreal
2 months ago
Date of purchase: 07/11/2024
What Heather Power said about Gray Line:
Was here 15 min early. Bus not at address provided. Bus left and 6 people missed it. No sign or communication provided as to alternate pick up stop. Terrible.
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Gray Line Customer Support
Gray Line
1 month ago
Hello, Thank you for choosing Gray Line and I apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLine Montrealdid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our Montreal team from an operational perspective to look into their bus operations. We strive for each guest to have an enjoyable and informative experience, and we are sorry that this was not the case. - The Gray Line Worldwide Support Team
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D Meyers
California
2 months ago
Date of purchase: 07/04/2024
What D Meyers said about Gray Line:
Our voucher said to arrive by 7:20 and that was incorrect. We had to arrive by 8:15. We went and got breakfast and came back but voucher should have been correct.
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.