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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

278

58

40

24

49

449

ratings over the past year

Displaying all 20,384 reviews
MH
Michael Harte
1 year ago
Date of purchase: 08/22/2023
What Michael Harte said about Gray Line:
Easy and clear. I wouldn't recommend based on the booking experience, though. Recommendation will come after a quality tour.
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Trusted Customer
1 year ago
Date of purchase: 08/21/2023
Easy to book and information is clear and easily understood. We messaged with a few questions and got a clear and helpful reply instantaneously.
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JV
Jagannathan Varadhachari
1 year ago
Date of purchase: 08/21/2023
What Jagannathan Varadhachari said about Gray Line:
I liked the process of booking It was awesome
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PW
Paul Wehrle
1 year ago
Date of purchase: 08/21/2023
What Paul Wehrle said about Gray Line:
Easiest booking I have ever done!!
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Trusted Customer
1 year ago
Date of purchase: 08/20/2023
Booking was simple and straight forward. If I can navigate the booking then most people should find it simple.
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Trusted Customer
1 year ago
Date of purchase: 08/20/2023
This is a review for the online booking experience. It was easy to select the tour day and time. I would have liked a bit more information regarding bus pickup options. A map of the stops would have b
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Trusted Customer
1 year ago
Date of purchase: 08/20/2023
Very easy to book online
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AB
Angela Burch
1 year ago
Date of purchase: 08/17/2023
What Angela Burch said about Gray Line:
The tour itself was good but in the program it said that we had 1h in Togir to explore the city but it was cut down to 30 minutes which was too less.
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RS
Ronaldo Stumpf
Roma
1 year ago
Date of purchase: 08/19/2023
What Ronaldo Stumpf said about Gray Line:
Não consegui fazer login ou informações em português
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Trusted Customer
1 year ago
Date of purchase: 08/18/2023
This was the worst experience of my life. My wife and two kids showed up for the 7pm tour over 30 mins early. We got seats at the front up top. All was good until the conductor moved everyone of the b
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Gray Line Customer Support
Gray Line
1 year ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time on the Montreal Night Tourdid not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our Montreal team to ensure best practices for customer service. We are sorry to hear you were not able to enjoy the tour with your family as planned. If you would like to share more, I invite you to write to us at info@grayline.com. - The Gray Line Worldwide Support Team
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.