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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

274

58

39

23

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444

ratings over the past year

Displaying all 20,387 reviews
BM
BIANCA MENDES
Orlando
3 months ago
Date of purchase: 06/18/2024
What BIANCA MENDES said about Gray Line:
Very good
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Trusted Customer
3 months ago
Date of purchase: 06/17/2024
Website a little confusing. Also confusing about exactly where to catch busses.
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Genesa Evans
3 months ago
Date of purchase: 06/16/2024
What Genesa Evans said about Gray Line:
Had a great city tour with nice and accommodating people
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MM
Marlene M
Regina
3 months ago
Date of purchase: 06/17/2024
What Marlene M said about Gray Line:
The driver was helpful but the tour guide should be fired and not allowed to represent this company.
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Gray Line Customer Support
Gray Line
1 month ago
Hello, I would first like to thank you for choosing Gray Lineand apologize for your less-than-satisfactory experience. I am sorry to hear that your time withGrayLine Montreal did not meet the high expectations established by our destinations throughout the world. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience with our team in Montreal to our attention here at our Worldwide office. I assure you that we take your feedback into high regard and will reach out to our local team from an operational perspective to look into their customer service practices and training. We strive for each guest to have an enjoyable and informative experience, and I am sorry that this was not the case. Should you wish to share further feedback about this situation, I invite you to email us at info@grayline.com. - The Gray Line Worldwide Support Team
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Trusted Customer
3 months ago
Date of purchase: 06/17/2024
ok - not super friendly.
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MB
Mary Buckley
Montreal
3 months ago
Date of purchase: 06/17/2024
What Mary Buckley said about Gray Line:
poor communication about the starting point overall decent though
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Trusted Customer
3 months ago
Date of purchase: 06/17/2024
Good service considering the size of the group and the length of the tour.
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JK
Jagmit Kaur
3 months ago
Date of purchase: 06/12/2024
What Jagmit Kaur said about Gray Line:
Excellent
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Trusted Customer
3 months ago
Date of purchase: 06/16/2024
The driver was very knowledgeable and had lots of tips and insights to facilitate an efficient tour.
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SG
Susan Goldberg
3 months ago
Date of purchase: 06/11/2024
What Susan Goldberg said about Gray Line:
Greeter arrived on time and introduced himself and our driver/guide for the day. Instructional emails for the trip were sent ahead of time and appreciated.
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.