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Hiscox Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hiscox | Feefo

Displaying all 22,566 reviews

Trusted Customer

12 years ago

Date of purchase: 10/22/2011

The best internet service ever!! I loved how simply the quote was to complete!

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Trusted Customer

12 years ago

Date of purchase: 10/17/2011

What I liked MOST about Hiscox was that I could go online and buy General Liability insurance IMMEDIATELY. When applying for small business insurance with most companies, I was required to go through

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Hiscox

12 years ago

Firstly, thanks for choosing Hiscox - we appreciate your business. Loved your review. You've captured the essence of how we're reinventing business insurance perfectly. I'd also like to remind you that while our website is doing a great job for customers, if you ever need to speak to a human being our licensed agents are eager to assist too. Thanks again. Kevin Kerridge Director kevin.kerridge@hiscox.com

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Trusted Customer

12 years ago

Date of purchase: 10/17/2011

Very easy application process with clear and easy to understand benefits and explanation of costs. Excellent followup from customer service.

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Trusted Customer

12 years ago

Date of purchase: 08/27/2011

Hiscox

12 years ago

Amanda - I was very disappointed when I read your review. At Hiscox we have a reputation for the level of service we provide, which in your case we have clearly fallen short on. No excuses. We did have an issue with the website call scheduling in late summer, which would explain the fact we didn't call you within the allotted time. That aside though, what is inexcusable is promising you a call which didn't subsequently transpire. I will be reviewing this with my leadership team to see why we didn't make the call - and making sure we learn from it. On a brighter note, thanks for the more positive feedback on the website. We've worked hard to drag business insurance into the 21st Century and provide real-time online quotes. Thanks again for the feedback and giving us an opportunity to improve. Kevin Kerridge Director kevin.kerridge@hiscox.com

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Trusted Customer

12 years ago

Date of purchase: 10/06/2011

Simple, easy to obtain and affordable insurance for my one-man company. That's really all I was looking for.

Hiscox

12 years ago

Curtis - thanks for the great review. Our service is designed specifically for small businesses, which means our minimum premiums are often much lower than our competitors (who generally take their insurance products for big companies and market them to small businesses). Thanks for placing your coverage with Hiscox. Kevin Kerridge Director kevin.kerridge@hiscox.com

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Trusted Customer

12 years ago

Date of purchase: 10/20/2011

This company and the service was fast, quick and affordable. I love the fact that I was able to do business when it was convientent for me and that I can make monthly payments.

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Trusted Customer

12 years ago

Date of purchase: 10/13/2011

I was lucky to stumble across Hiscox on the internet. It was a great experience signing up and amazingly quick and easy. If Hiscox advertises, I did not see any ads. It was simply luck of the draw w

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Trusted Customer

12 years ago

Date of purchase: 09/01/2011

I was very pleased with my Hiscox experience, I had $1M in General Liability insurance in minutes. I would recommend them to anyone.

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Trusted Customer

12 years ago

Date of purchase: 10/09/2011

Hiscox

12 years ago

Joseph - thanks for the excellent review. As you probably know, we specialize in insuring professional services firms - from consulting to technology. I'm confident that we can give you the right coverage with good service - at a value-for-money rate. If you need any further information or need to speak with one of our licensed advisors about your quote then please let me know. Regards Kevin Kerridge Director kevin.kerridge@hiscox.com

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Trusted Customer

12 years ago

Date of purchase: 09/16/2011

Hiscox

12 years ago

Thanks for the excellent review. I appreciate you spreading the word about how we're trying to reinvent the buying process for small business insurance. It was good to hear we delivered our brand promise. Kevin Kerridge Director kevin.kerridge@hiscox.com

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About Hiscox

Hiscox specializes in customized small business insurance for hundreds of professional and small contractor businesses including IT, marketing, consultants, photographers, real estate, landscapers, janitorial services, handyman services, plumbers and many more. Get your fast free quote and buy online or call our licensed insurance agents for help choosing the right coverage. Why Hiscox? Hiscox has a reputation for deeply understanding the needs of small businesses, having a superior claims service and excellent corporate values.

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+1 4044102800

5 Concourse Parkway, Suite 2150, Atlanta, Georgia, 30328, United States