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HR-Inform Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hr-inform | Feefo

Displaying all 512 reviews

Trusted Customer

5 years ago

Date of purchase: 11/20/2018

Jennifer Collins was the Sales Consultsnt who contacted me and helped me with the renewal process for HR-Inform. She was really friendly and responsive which helped make the renewal process quick and

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Dan

HR-Inform

5 years ago

We're pleased to read that Jennifer gave you her full support, thanks for the feedback.

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Trusted Customer

6 years ago

Date of purchase: 07/31/2018

It is very easy to use but there is always room for improvement hence my rating

Dan

HR-Inform

5 years ago

We're always looking to improve and feedback from our users will allow us to do that, thank you.

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Trusted Customer

6 years ago

Date of purchase: 07/25/2018

The salary benchmarking tool is really very poor and shouldn't be used as a selling point. Other than that the services are good. Good range of letters and templates, excellent access to legal advice

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Dan

HR-Inform

6 years ago

Hi Vicky, we take all feedback we receive very seriously. We pleased to see you're happy with the majority of the service but you'd like to see improvements to the salary benchmarking. I'll pass this onto our development team and see what we've got planned in our pipeline, we'll be in contact when we have some information on our planned updates.

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Trusted Customer

6 years ago

Date of purchase: 07/03/2018

This is a good site with loads of very helpful resources and something I use very regularly. It's great to hev the backing of ther CIPD which gives me and my clients a lot of reassurance. My one gripe

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Dan

HR-Inform

6 years ago

We're pleased to read that you're making full use of the site and its helpful. We do apologise if its hard to find some items and we'll take your feedback onboard as we look to make improvements.

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Trusted Customer

6 years ago

Date of purchase: 07/12/2018

Easy to use search engine

Dan

HR-Inform

6 years ago

Thanks for the feedback.

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Mr C Hickey

Cheltenham

6 years ago

Date of purchase: 04/10/2018

What Mr C Hickey said about HR-Inform:

This is a very good product with a wealth of excellent supporting material. The service has always been excellent with a very quick response time to calls and very good, clear advice supplied.

Dan

HR-Inform

6 years ago

Thank you for the feedback, we really appreciate it.

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Ms R Gilbert

Stanley

6 years ago

Date of purchase: 04/10/2018

What Ms R Gilbert said about HR-Inform:

This was an invaluable tool for me in my first Group HR Manager role needing to set up policies and procedures. I have the confidence that all the templates are legally compliant to start with and can

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Dan

HR-Inform

6 years ago

I'm pleased the information within HR-inform has given you support within your role. Thanks for the feedback.

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Ms C Powell

6 years ago

Date of purchase: 04/10/2018

What Ms C Powell said about HR-Inform:

I find the documentation very helpful and I also use the help line which as a stand alone HR professional this in invaluable.

Dan

HR-Inform

6 years ago

Thanks for the feedback, we really appreciate it

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Trusted Customer

6 years ago

Date of purchase: 04/10/2018

Great resource and reasonably priced. Sometimes a little difficult to find what you are looking for. Advice line usually very helpful.

Dan

HR-Inform

6 years ago

We're always available to take your calls and give you any support on how to use the software.

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Ms L Pitfield

6 years ago

Date of purchase: 04/10/2018

What Ms L Pitfield said about HR-Inform:

They have great additional services with salary benchmarking and job analysis. More template documents would be useful. Plus some more help with training staff, e.g presentations to managers. I

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Dan

HR-Inform

6 years ago

We're always looking to improve the number of documents available. We take on board your feedback, this will allow us to provide the resources everyone needs. Thank you.

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About HR-Inform

HR-inform brings you up-to-date, accurate employment law information and practical HR and reward guidance from the most trusted source in HR, the CIPD.

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0333 207 5658

HR-Inform, 240 Blackfriars Road, London, Greater London, SE1 8NW, United Kingdom