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isango! Reviews | Customer Service Reviews for https://www.feefo.com/reviews/isango-com | Feefo

Displaying all 11,677 reviews

Trusted Customer

1 month ago

Date of purchase: 07/29/2024

Product reviews

When we arrived at Güell Park the status of the tickes I had were pending, so it was not possible to enter the park immediately. At the entrance of the park there was first a check if we did buy the e

...

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Customer Support

isango!

1 month ago

Hi, Thank you for your feedback. Please be advised that the confirmed vouchers were sent to the registered email address right after the reservation was made on our website. However, we apologize for your disappointing experience. We'll work to improve our tour and communication. Warm Regards Team Support

Valerie Calderwood

1 month ago

Date of purchase: 07/28/2024

Product reviews

Trusted Customer

1 month ago

Date of purchase: 08/03/2024

Product reviews

Laura

United Kingdom

1 month ago

Date of purchase: 08/02/2024

What Laura said about isango!:

Awful - I’ve emailed isango twice in the last week and I’ve still not heard anything from them. The lady I chatted with from Toot Bus was very helpful but it seems that the company that took my money

...

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Customer Support

isango!

1 month ago

Hi, We apologize for the inconvenience. Please be advised that the refund request has been accepted and we have informed the same via email. We hope to serve you better in the future. Thank you for your feedback, it helps us enhance our services. Warm Regards Team Support

Product reviews

Trusted Customer

1 month ago

Date of purchase: 08/03/2024

Product reviews

Trusted Customer

1 month ago

Date of purchase: 07/27/2024

Product reviews

The idea is nice but the city of Milan is extremely crowded any day of the week, and the tour busses make it even more crowded and noisy; therefore I do not recommend visiting the city centre with a t

...

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Customer Support

isango!

1 month ago

Hi, Thank you for the feedback. We will definitely look into this and take action. We would love to see you again and provide you with a memorable experience next time. However, please be advised that Milan is a functioning city and weather, traffic and events may occasionally cause disruption. Let us know if you need any help. Warm Regards Team Support

Nadine Schneider

1 month ago

Date of purchase: 07/26/2024

Product reviews

Trusted Customer

1 month ago

Date of purchase: 08/02/2024

Speedy and responsive

Product reviews

Informative tours. Friendly and knowledgeable staff on the boat. The bus stops at points of interest and it was a great view of the city from the top deck. Only negative is the frequency of this bus s

...

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Customer Support

isango!

1 month ago

Hi, Thank you for taking out the time to write about your experience. We will look into the issue and improve our services. Your feedback always helps us to get better and provide better services to our customers. We look forward to offering our best next time. Kind Regards isango! Support

Trusted Customer

1 month ago

Date of purchase: 08/02/2024

Did not reply to my email

Customer Support

isango!

1 month ago

Hi, Thank you for the feedback. We will definitely look into this and take action. We would love to see you again and provide you with a memorable experience next time. Let us know if you need any help. Team Support

Product reviews

Trusted Customer

1 month ago

Date of purchase: 07/26/2024

Product reviews

Very poor. Sound system not working properly. When working not very informative.

Customer Support

isango!

1 month ago

Hi, Thank you for taking out the time to write about your experience. We are sorry to hear about your experience. We will look into the issue and improve our services. Your feedback always helps us to get better and provide better services to our customers. We look forward to offering our best next time. Warm Regards Team Support

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About isango!

isango! is a specialist retailer of tours, experiences and attraction tickets. We work across 300+ destinations with more than 10,000 experiences to choose from. “Experience the WORLD with us” Our mission is “to empower every person to experience the uniqueness of the world with us. Across 300+ destinations, our tours, activities and things to do offer unique and breathtaking moments for first-time travellers, locals and everyone in between.

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+442033551240

4th Floor, 399-401 Strand, London, Greater London, WC2R 0LT, United Kingdom

A great way to get your bearings to see what really interests

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isango! Reviews

Barcelona Bus Turistic Hop-On, Hop-Off + Park G�ell TicketWhen we arrived at Güell Park the status of the tickes I had were pending, so it was not possible to enter the park immediately. At the entrance of th...More reviews of this product (18)View product website

Barcelona Bus Turistic: Hop-On, Hop-Off TourMore reviews of this product (450)View product website

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Tootbus Paris: Capital of the Games Hop-On, Hop-OffAvoid at all costs! I bought a 2-day pass online only to find out that there was no bus running on the second day due to an Olympic event (I was not a...More reviews of this product (10)View product website

City Tour Helsinki Hop-On Hop-Off Bus TicketIrregular buses. One driver at a stop did not stop and we missed our stopMore reviews of this product (2)View product website

City Sightseeing Milan: Hop-On, Hop-Off TourThe idea is nice but the city of Milan is extremely crowded any day of the week, and the tour busses make it even more crowded and noisy; therefore I ...More reviews of this product (118)View product website

City Sightseeing Amsterdam: Hop-On Hop-Off & Canal CruiseMore reviews of this product (59)View product website

City Sightseeing Dublin Hop-On, Hop-Off Tour & River CruiseInformative tours. Friendly and knowledgeable staff on the boat. The bus stops at points of interest and it was a great view of the city from the top ...More reviews of this product (10)View product website

4-in-1 Park Hopper Plus: Mandai Wildlife Reserve AttractionsThe website does not specify that although you can visit the 4 parks on any day, you have to go to the Night Safari first. You will only be informed a...More reviews of this product (2)View product website

City Sightseeing Corfu: Hop-On, Hop-Off Bus TourVery poor. Sound system not working properly. When working not very informative.More reviews of this product (11)View product website

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