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Italian Breaks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/italian-breaks | Feefo

Trusted Customer

2 years ago

Date of purchase: 03/26/2022

Italian Breaks found us exactly the little property we wanted! All the arrangements went smoothly and easily. Back next year!

Product reviews

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Trusted Customer

2 years ago

Date of purchase: 09/20/2021

Professional, timely and accurate service.

Product reviews

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Gerald Exl

Austria

2 years ago

Date of purchase: 04/20/2021

What Gerald Exl said about Italian Breaks:

It was a perfect holiday, from the first contact until the end! Cristina and also Marco took care in an outstanding way for everything. We got all the information on time, Marco waited for us in the a

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Trusted Customer

3 years ago

Date of purchase: 09/01/2021

Villette Taormina was the perfect house for our group of 8 people. Spacious enough, clean and very comfortable, we loved the private terrace and the view from the terrace. Also, the infinity pool is v

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Christine Greco

3 years ago

Date of purchase: 01/29/2021

What Christine Greco said about Italian Breaks:

Our contact was always available to us for questions, concerns and helped when we had to make some revisions to our plans. They made our travel to Lake Como a success!

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LF

Lida Falcioni

3 years ago

Date of purchase: 06/20/2021

What Lida Falcioni said about Italian Breaks:

Il servizio reso da Italianbreaks è stato assolutamente eccellente, dall’inizio alla fine: in fase di scelta e prenotazione, Iuliana è stata disponibilissima, sempre pronta a rispondere alle nostre do

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Trusted Customer

3 years ago

Date of purchase: 02/12/2020

Quick reply to queries

Product reviews

Great pool, beautiful garden, nice house but beds very uncomfortable, lots of mosquitoes and farmer in neighbouring field had a pump on all day that was very noisy

Cristina

Italian Breaks

3 years ago

Hello, Thank you for your feedback. We are glad you enjoyed the house, pool and garden. The neighbour irrigated his field for 2 days - we apologise if the noise was too loud. Regarding the mosquitoes, as the villa is in the countryside I am afraid we cannot do much about them, the owner has said he will look into putting up some mosquito nets on the windows next year but for the outside, we can only suggest using the citronella candles that keep them at bay. As for the mattresses, we are sorry that you found them uncomfortable; they are not old and as this is such a subjective matter it's difficult to get it perfect for each preference. All in all, we are glad you have enjoyed your stay. Kind regards,Italian Breaks Team

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Trusted Customer

3 years ago

Date of purchase: 03/30/2021

easy on communication good response time, qualty of houses and local person available and nice

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Trusted Customer

3 years ago

Date of purchase: 02/29/2020

Slechtste vakantie-ervaring ooit. Extreem smerig met glas rond het zwembad en schimmel in de kamers! Ook ontbrak de meest standaard benodigdheden zoals koffiezetapparaat en bestek.

Cristina

Italian Breaks

3 years ago

We are sorry to read that you did not enjoy your stay. Unfortunately, as you contacted us to complain only after your return from your one week holiday, we were completely unaware of any problems. The villa had an Italian Coffee Maker, and it has no air-conditioning as per our description. The markings due to some condensation have been removed with a further cleaning which could have been carried out had you informed us while there. Had you informed us while there, as per our terms and conditions, we would have acted promptly to rectify the small problems you encountered. I wish you had given us the possibility to resolve any issues and improve your stay such as sending cleaners for an additional cleaning and provided you with additional cutlery (the villa has cutlery for the number of guests it can accommodate but we can always provide more if needed).

Product reviews

Extreem smerig met schimmel in de kamers en niet werkende apparatuur. Stukken glas rond het zwembad. Airco deed het niet. En alles was smerig en stonk.

Accommodation : Poor

Cristina

Italian Breaks

3 years ago

We are sorry to read that you did not enjoy your stay. Unfortunately, as you contacted us to complain only after your return from your one week holiday, we were completely unaware of any problems. The villa had an Italian Coffee Maker, and it has no air-conditioning as per our description. The markings due to some condensation have been removed with a further cleaning which could have been carried out had you informed us while there. Had you informed us while there, as per our terms and conditions, we would have acted promptly to rectify the small problems you encountered. I wish you had given us the possibility to resolve any issues and improve your stay such as sending cleaners for an additional cleaning and provided you with additional cutlery (the villa has cutlery for the number of guests it can accommodate but we can always provide more if needed).

2

Trusted Customer

3 years ago

Date of purchase: 01/10/2020

So far excellent; I’m in Australia so haven’t been able to take up the booking yet. IB and I have postponed the booking until 2021

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