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Jagged Globe Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jagged-globe-trek | Feefo

Displaying all 355 reviews

Trusted Customer

8 years ago

Date of purchase: 11/26/2015

Booking a private ski tour; existing customer. JG always super responsive. Would definitely recommend and will use again.

Simon

Jagged Globe

8 years ago

Hi, yes, it's awhile since Kilimanjaro! I've just come back and the Haute Route but it was too windy this time. No doubt things have settled now, so I'm sure you'll have an untroubled trip with Andy as usual.

Best wishes,

Simon

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Adam

8 years ago

Date of purchase: 06/10/2015

What Adam said about Jagged Globe:

As always jagged globe offered a hassle free service, easy booking and great guides make every trip brilliant. Always taking feedback and being very flexible with the weeks activities.

Simon

Jagged Globe

8 years ago

Hi Adam

Thank you. I see you're training for a big summer mountain, so please let me know if I can help in anyway?

Best wishes, Simon

Adam

8 years ago

Hi Simon, Yeah doing the Matterhorn in August. Just working on general fitness and doing grade 3 scrambles and v diff's in big boots. Any other recommendations?

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Geoff

8 years ago

Date of purchase: 01/25/2016

What Geoff said about Jagged Globe:

There was always somebody there to help with any questions and you were never made to feel embarrassed no matter how basic the questions may have been.

Simon

Jagged Globe

8 years ago

Hi Geoff, tanks for your feedback. I look forward to hearing from you after your trip to Tibet.

Best wishes, Simon

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Andrew Rose

Chichester

8 years ago

Date of purchase: 03/04/2016

What Andrew Rose said about Jagged Globe:

All interactions are professional and they are always happy to get someone who has been on your trip to talk to you about any concerns. There is real experience in this company of the trips they und

...

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Simon

Jagged Globe

8 years ago

Hi Andrew

Thanks for your comments. I hope you have a great trip to Nepal next week and I look forward to hearing about it when you get back.

Best wishes, Simon

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Trusted Customer

8 years ago

Date of purchase: 08/25/2015

Timely reply for all my questions, very friendly and helpful service. Simply superb!

Simon

Jagged Globe

8 years ago

Hi, thanks for you feedback. I hope you enjoyed your time in Scotland and we'll see you back for more climbing and mountaineering soon?

Best wishes

Simon

Trusted Customer

8 years ago

Hi Simon, surely will as soon as I have saved up enough money for the next trip. Just can't praise you guys enough :) Katja

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Trusted Customer

8 years ago

Date of purchase: 09/24/2015

Very helpful, polite and knowledgeable booking team. Respond to queries quickly. Often the expeditions are complex to organise and subject to change according to conditions in remote areas. The team k

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Simon

Jagged Globe

8 years ago

Thanks- only a few days to go before you leave for Tibet -so please let me know if there are any last minute questions you may have?

As ever, Simon

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Peter

Perth, Australia

8 years ago

Date of purchase: 01/11/2016

What Peter said about Jagged Globe:

Every interaction with the Jagged Globe team has been a pleasure. They have made the whole experience effortless. Joining the team in country didn't phase the organisers who accommodated lots of atyp

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Simon

Jagged Globe

8 years ago

HI Peter,

Thanks for your positive comments - I hope you have a great time in Nepal.

Best wishes

Simon

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Trusted Customer

8 years ago

Date of purchase: 01/06/2016

Communication has at time been poor. For example instead of being told about change in Leader we have had to proactively phone to ask about this. Although the information pack is good, I have noticed

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Simon

Jagged Globe

8 years ago

Hi, thank you for that comment. Is it OK to call you and to go through the mistakes, so we can iron them out for the future?

Best wishes, Simon Lowe

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AHV

USA

8 years ago

Date of purchase: 12/07/2015

What AHV said about Jagged Globe:

They do a great job getting back to you quickly and giving you all of the info you need.

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Mike

Fast Yorkshire, England

8 years ago

Date of purchase: 08/21/2015

What Mike said about Jagged Globe:

Very experienced staff and very friendly too.

Simon

Jagged Globe

8 years ago

Hi Mike

You're in Dingboche today (David tells me), so I hope it's all going well for you as you trek towards Everest base camp? No doubt it's still cold so early in the season, and you will be amongst the first to reach base camp this year.

Best wishes,

Simon

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About Jagged Globe

For 32 years Jagged Globe has been at the forefront of worldwide, high-altitude mountaineering, mountain training in the Alps and UK, off-piste skiing, ski touring and high-altitude trekking With us you can climb the Seven Summits, trek to Everest Base Camp, ski off-piste powder in Switzerland or Japan and climb the Matterhorn. If you love mountains you will climb higher, trek further and ski steeper with Jagged Globe.

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+44 (0)114 276 3322

45 Mowbray Street, Sheffield, South Yorkshire, S3 8EN, United Kingdom

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