Merchant Logo
Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

210

30

4

1

5

250

ratings over the past year

Displaying all 403 reviews
AM
Amit
5 months ago
Date of purchase: 03/05/2024
What Amit said about Javelin:
BEST ALL THE TIMES
Trusted Customer
5 months ago
Date of purchase: 02/12/2024
Jevelin has provided me good support over the years. I would recommend them.
Trusted Customer
5 months ago
Date of purchase: 02/15/2024
Problem ultimately has not been solved. It was suggest that the issue is with our server, however, this problem only started occurring recently.
Merchant Logo
Adam Harte-Maxwell
Javelin
5 months ago
Reviewed the case and wanted to reach out to see if the issue is still happening? SOLIDWORKS made a change to their licensing server MARCH 6 which corrected some unexpected issues relating to Computer ID generation. If you no longer see this issue, the issue could have been related to that situation. If you are still seeing the issue, please do reach out to our support team so we can investigate further as what you described isn't normal. Take care, Adam Harte-Maxwell​​ Director, Client Success
JU
Juan
5 months ago
Date of purchase: 03/07/2024
What Juan said about Javelin:
Excellent service provided by Mark Anthony! It was a clear and quick response.
Trusted Customer
5 months ago
Date of purchase: 02/08/2024
Chris is absolutely brilliant! Although this particular case wasn't particularly difficult, he still handled it in a professional and immediate manner.
MA
Maggie
5 months ago
Date of purchase: 03/06/2024
What Maggie said about Javelin:
Jayson's technical support was prompt and very professional.
BR
Brad
5 months ago
Date of purchase: 02/06/2024
What Brad said about Javelin:
was fast and knowledgeable
GA
Gary
5 months ago
Date of purchase: 03/06/2024
What Gary said about Javelin:
Always enjoyed working with Javelin staff. Very knowledgeable and always professional.
TH
Thomas
5 months ago
Date of purchase: 02/22/2024
What Thomas said about Javelin:
All experiences with Trimech Javelin have been exceptional! Great customer service and delivery. Fast response on all inquiries & help desk tickets!
IA
Ian
5 months ago
Date of purchase: 02/09/2024
What Ian said about Javelin:
He was great
About Javelin
More than 6,000 Canadian businesses use our 3D design applications and services to create amazing products that improve efficiency, safety, medical care, and the environment. Javelin has been around since 1997. Our company had its beginnings in Oakville, Ontario with a partnership between Ted Lee and John Carlan — a classic Canadian start-up story that began over coffee meetings at a Tim Horton’s. Javelin is firmly rooted in communities across Canada, with five offices operating in five time zones. And beyond our Canadian borders, we are known all over the world as one of the best in our industry.
Read all
4 - 585 Michigan Dr., Oakville, Ontario, L6L 0G1, Canada
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Javelin
More than 6,000 Canadian businesses use our 3D design applications and services to create amazing products that improve efficiency, safety, medical care, and the environment. Javelin has been around since 1997. Our company had its beginnings in Oakville, Ontario with a partnership between Ted Lee and John Carlan — a classic Canadian start-up story that began over coffee meetings at a Tim Horton’s. Javelin is firmly rooted in communities across Canada, with five offices operating in five time zones. And beyond our Canadian borders, we are known all over the world as one of the best in our industry.