Merchant Logo
Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

210

30

4

1

5

250

ratings over the past year

Displaying all 403 reviews
SU
Sukhjinder
kitchener
3 months ago
Date of purchase: 05/16/2024
Merchant Logo
Adam Harte-Maxwell
Javelin
3 months ago
Hi Sukhjinder: Based on your 1 star review, clearly we did not meet your expectations. No comment was left, so I am speculating. After reviewing the associated case, looks like you contacted our technical support seeking assistance with SOLIDWORKS Inspection. We called you and performed a remote session. Guidance was provided and the case was closed when the call concluded as your needs at the time were met based on the conversation. In the event we did not meet your needs or they changed between the case closure and when you submitted this 1 star review, I will have my team reach back out to you to see how we can assist further. Regards, Adam Harte-Maxwell​​ Director, Client Success
Trusted Customer
4 months ago
Date of purchase: 04/23/2024
Trusted Customer
4 months ago
Date of purchase: 05/02/2024
Quick response. They set up a meeting right away and solved my problem
LJ
Lee Jon
4 months ago
Date of purchase: 04/19/2024
What Lee Jon said about Javelin:
great!!
PA
Paul
4 months ago
Date of purchase: 05/01/2024
Trusted Customer
4 months ago
Date of purchase: 04/23/2024
My computer crashed so I needed help to reset the Solidworks key to the computer. Your staff were super helpful and prompt. I really recommend Javelin.
MI
Michael
4 months ago
Date of purchase: 04/17/2024
What Michael said about Javelin:
Excellent customer support.
Merchant Logo
Adam Harte-Maxwell
Javelin
3 months ago
Great to hear! Appreciate you taking a moment Michael to share this 5-STAR feedback! Cheers! Adam Harte-Maxwell Director of Client Success
ST
Steve
Greely
4 months ago
Date of purchase: 04/17/2024
CH
Chuck
4 months ago
Date of purchase: 04/23/2024
PI
Pierre
4 months ago
Date of purchase: 04/02/2024
What Pierre said about Javelin:
Very good
About Javelin
More than 6,000 Canadian businesses use our 3D design applications and services to create amazing products that improve efficiency, safety, medical care, and the environment. Javelin has been around since 1997. Our company had its beginnings in Oakville, Ontario with a partnership between Ted Lee and John Carlan — a classic Canadian start-up story that began over coffee meetings at a Tim Horton’s. Javelin is firmly rooted in communities across Canada, with five offices operating in five time zones. And beyond our Canadian borders, we are known all over the world as one of the best in our industry.
Read all
4 - 585 Michigan Dr., Oakville, Ontario, L6L 0G1, Canada
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Javelin
More than 6,000 Canadian businesses use our 3D design applications and services to create amazing products that improve efficiency, safety, medical care, and the environment. Javelin has been around since 1997. Our company had its beginnings in Oakville, Ontario with a partnership between Ted Lee and John Carlan — a classic Canadian start-up story that began over coffee meetings at a Tim Horton’s. Javelin is firmly rooted in communities across Canada, with five offices operating in five time zones. And beyond our Canadian borders, we are known all over the world as one of the best in our industry.