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Javelin Reviews

https://www.javelin-tech.com/3d/
Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

210

30

4

1

5

250

ratings over the past year

Displaying all 403 reviews
JE
Jean
London
4 months ago
Date of purchase: 04/15/2024
What Jean said about Javelin:
Not understanding, of course no solution, telling much details means nothing to actually understanding what my problem is
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Adam Harte-Maxwell
Javelin
3 months ago
Hi Jean: Thank you for sharing this feedback and sorry to hear of your disappointment in the handling of this case. We have reviewed the case and shared feedback with the case owner as we identified some learning opportunities and improvements on communication about the software limitation you were encountering. The case owner will be reaching out to you to review the workaround previously shared until the time that the desired functionality you requested becomes available natively within the software. Regards, Adam Harte-Maxwell​​ Director, Client Success
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PA
Paul
Brampton
4 months ago
Date of purchase: 04/09/2024
What Paul said about Javelin:
Support is great. The staff is very professional and I find them to be great listeners during the support call. The sales staff could follow up more after a sale to see how you are doing with the in
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Trusted Customer
4 months ago
Date of purchase: 04/05/2024
good, problem was identified quickly and solved
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TE
Terry
Labrador City
4 months ago
Date of purchase: 04/03/2024
What Terry said about Javelin:
All of the support staff at Javelin have been amazing. They know the software and how to help their clients. Being new to this software has brought me to ask lots of questions, from design intent to d
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CR
Craig
Burlington
4 months ago
Date of purchase: 04/10/2024
What Craig said about Javelin:
Mark was very helpful with my order. I arranged to pick it up and met with Mark. He was very knowledgeable and interested in how I use our 3D printer.
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Trusted Customer
4 months ago
Date of purchase: 04/12/2024
Stephen Alcaraz was able to determine the problem & solve it quickly.
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Trusted Customer
4 months ago
Date of purchase: 03/25/2024
Needed to move license from one conputer to another. Support person was extremely helpful and veet well-versed in the product, and patient as well.
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Trusted Customer
4 months ago
Date of purchase: 03/28/2024
Very knowledgeable and timely response.
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TY
Tyler
Burlington
4 months ago
Date of purchase: 03/26/2024
What Tyler said about Javelin:
Adam was great and knowledgeable! Always following up to see how things were going on my end which was nice to see. In the end we were able to get the problem resolved with the help of solidworks dire
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JA
James
4 months ago
Date of purchase: 04/08/2024
What James said about Javelin:
Very informative and helpful. I really appreciated his help.
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About Javelin
More than 6,000 Canadian businesses use our 3D design applications and services to create amazing products that improve efficiency, safety, medical care, and the environment. Javelin has been around since 1997. Our company had its beginnings in Oakville, Ontario with a partnership between Ted Lee and John Carlan — a classic Canadian start-up story that began over coffee meetings at a Tim Horton’s. Javelin is firmly rooted in communities across Canada, with five offices operating in five time zones. And beyond our Canadian borders, we are known all over the world as one of the best in our industry.
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(905) 815-1906
4 - 585 Michigan Dr., Oakville, Ontario, L6L 0G1, Canada
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About Javelin
More than 6,000 Canadian businesses use our 3D design applications and services to create amazing products that improve efficiency, safety, medical care, and the environment. Javelin has been around since 1997. Our company had its beginnings in Oakville, Ontario with a partnership between Ted Lee and John Carlan — a classic Canadian start-up story that began over coffee meetings at a Tim Horton’s. Javelin is firmly rooted in communities across Canada, with five offices operating in five time zones. And beyond our Canadian borders, we are known all over the world as one of the best in our industry.