Good morning,
Thank you for your feedback regarding item JDGC45.
It was great speaking with you today about the issues that you have had with this particular item. We're sorry to hear that you were disappointed with the item that you received and that you feel as though what you received was not good value for money. If you are unhappy with the item, we would recommend returning the item back to us for either a refund, replacement or a credit. We operate a 30 day money back guarantee which begins on the day that you receive your goods.
If you require any further assistance, please contact our help team.
Kind regards,
Clare W - Help Team
www.tggc.com