Could improve quality control - fed up returning bundles because of one poor or faulty strand. However, all returns, queries handled efficiently.
Jewellery Maker
Gemporia Craft
11 years ago
Further to our recent conversation, we thank you for your feedback as we are constantly trying to improve our products & services. We apologise that you have had to return items. We are currently looking into the issue and it will be resolved for you. If you do have this issue in future, please do not hesitate to let us know and we will be more than willing to solve the problem.
Jack - Help Team
www.gemporia.com
Product reviews
great value
great value
great value
great value
great value
great quality/value
great quality/value
returned too small/fragile to be useful
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/04/2013
quick delivery
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/07/2013
Great show to watch, particularly with presenter Jenny Cleary or Vicki Carr. Everything I buy (which is tons!) I look upon as my 'meccano set' and enjoy just playing around with everything. Great, ama
...
Read all
Jewellery Maker
Gemporia Craft
11 years ago
Thank you for your feedback. Following on from our conversation this afternoon, I hope we have assisted with your query and helped with the navigation of our website.
Kyle - Help Team
www.gemporia.com
Product reviews
But this maybe a premature and harsh comment as I think I probably need to keep practicing with the tool.
I use closed jump rings in clusters in designs to cover crimps where a crimp cover would not be appropriate, and closed jump rings are a much safer bet than open ones in this particular case.
Have yet to make up the cracked agate necklace but the blue apatite is absolute bliss just to look at!
Have big stash of wire and cannot help but keep adding to it as quality is uber excellent and fab prices when bought as deals on the programmes.
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/04/2013
Great company, and the presenters are the best. a day never goes by without them making me laugh.
Product reviews
A brilliant tool.
I love these, as they're different and comical
Jewellery maker wire is the best, it's good quality, and the plating doesn't chip when working with it.
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/04/2013
Service very good and tracking my purchase is useful
Product reviews
Wishing now I had purchased more at the time
0
Share
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
JM is fab-u-lous. I love watching all the presenters. Jenny is soooo funny but is very knowledgeable about the gems. Everyone knows what they are talking about and makes me want to know more about al
...
Read all
Product reviews
I haven't been on this one yet but the last one was brilliant.
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/04/2013
Excellent service. No quibbles
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/04/2013
always excellent
Product reviews
great value for money
amazing quality
better quality than i have bought elsewhere and cheaper
love it
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/07/2013
The lowering of postage has helped. Had recently had 3 emails together, all arrived together but was in 3 packages! love the presenters especially Lucy, who has an affinity with the gems presented.
...
Read all
Product reviews
I was waiting for this to come out, it is beyond me at the moment as need to get the right wire and as at work miss most of the airings for this and is usually out of stock. Waiting for Edition 2. L
...
Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/07/2013
Usually pleased with the quality of the products but have had some I am not happy with. The turquoise I got recently were nothing like the ones shown on screen, mine had so much matrix the are 75% bla
...
Read all
Product reviews
5 of the beads are damaged, they are either cracked and 1 has a flattened side. Since they were well packed I can only assume they were in this condition when they were packaged. I did not send them b
...
Read all
Jewellery Maker
Gemporia Craft
11 years ago
Thank you for your feedback. We really do apologise that you have received a strand in this way. We have sent an email to you in regards to the gemstone strand. If you do ever have anything arrive faulty, please send them back to us and contact the Help Team to see if we can replace them for you.
Lora - Help Team
www.gemporia.com
Whether you’re interested in jewellery making, sewing or papercraft – Gemporia Craft has it covered with our live TV shows everyday and our websites packed with all the materials and tools you need and plenty of tips too. And if you miss any shows, you can catch up on our YouTube channels.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whether you’re interested in jewellery making, sewing or papercraft – Gemporia Craft has it covered with our live TV shows everyday and our websites packed with all the materials and tools you need and plenty of tips too. And if you miss any shows, you can catch up on our YouTube channels.