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Kelvin Francis Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/kelvin-francis-ltd | Feefo

Displaying all 215 reviews

Mr & Mrs Jones

1 year ago

Date of purchase: 11/21/2022

What Mr & Mrs Jones said about Kelvin Francis Ltd:

The staff were extremely helpful at what turned out to be a very stressful time. I can’t thank them enough, especially Barbara. I would recommend Kelvin Francis and if we ever decide to move again thi

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Matthew

Kelvin Francis Ltd

1 year ago

Dear Mr & Mrs Jones, Thank you for your kind words. I hope you enjoy your fabulous brand new home and all the village local amenities - Tony.

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Mr Hughes

Cardiff

1 year ago

Date of purchase: 12/12/2022

What Mr Hughes said about Kelvin Francis Ltd:

Top estate agent for both sales and rentals - have worked with them over many years and they haven't let us down !

Matthew

Kelvin Francis Ltd

1 year ago

Thank you Graeme and yes we had some hurdles that were out of our control, but glad we got the right result in the end - Jan

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Trusted Customer

1 year ago

Date of purchase: 11/29/2022

We received an exceptional level of customer service while selling our house with Kelvin Francis. The whole sales team was fantastic and struck the balance between professionalism and friendliness sea

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Matthew

Kelvin Francis Ltd

1 year ago

Thank you both for your 5 star review. We were glad that we were able to play our part in helping to overcome various obstacles along the way, and that in the end we were able to conclude your sale. We also look forward to speaking with you again as your search for a new property now continues - Matt.

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Trusted Customer

1 year ago

Date of purchase: 11/29/2022

Made the entire process very smooth and painless as a first time buyer

Matthew

Kelvin Francis Ltd

1 year ago

Thank you so much for your 5 star review. Whilst we act for the seller we always aim to assist buyers as much as possible too, and I am glad that your experience of purchasing your first home was a good one. The transaction was certainly helped by you being so cooperative and pro-active throughout the process. Wishing you many happy years ahead in your new home - Matt

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Trusted Customer

1 year ago

Date of purchase: 11/28/2022

Very professional, approachable and informative. Staff are supportive and make themselves available to answer any query. Would thoroughly recommend to prospective vendors.

Matthew

Kelvin Francis Ltd

1 year ago

Thank you for your feedback. Your home was so caringly restored & extended to a high standard, that this made our job of finding a buyer that appreciated your quality finishes easier - Tony.

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Mr Darren Jones

1 year ago

Date of purchase: 11/15/2022

What Mr Darren Jones said about Kelvin Francis Ltd:

Very professional team and helped me through the process of been a first time landlord. I Would recommend Kelvin Francis to any 1 thinking of buying or renting out a property. Thank you all!

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Trusted Customer

1 year ago

Date of purchase: 10/07/2022

We would highly recommend Kelvin Francis. They were very professional throughout our difficult transaction. Communication was excellent and we accomplished our asking price.

Matthew

Kelvin Francis Ltd

1 year ago

So pleased that we eventually completed the sale for you. Hope you are enjoying your new home in the countryside - Tony

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Mr & Mrs Wootten

2 years ago

Date of purchase: 09/16/2022

What Mr & Mrs Wootten said about Kelvin Francis Ltd:

Services ok sometime slow could have given more information on the in and out of sale your property.

Matthew

Kelvin Francis Ltd

1 year ago

Thank you for taking the time to leave us a review. We are disappointed to receive your comments, as we felt we went to great lengths to help you through this sale and even with your purchase. Our very efficient Sales Progression Manager was in constant and regular contact regarding all aspects. We are sorry that this did not meet with your approval. We regularly receive 5 stars for our service. However, we thank you for entrusting us with your sale and wish you many happy years in your new home.

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Mr Willis & Mrs Townend

2 years ago

Date of purchase: 06/10/2022

What Mr Willis & Mrs Townend said about Kelvin Francis Ltd:

Always available when needed. Professional and pleasant Regular updates.

Matthew

Kelvin Francis Ltd

2 years ago

So pleased to have acted for your Uncle Brian in the sale of his family home, which he enjoyed for over 40 years. I trust Brian has settled well in his retirement home and we wish him many more years of happiness and enjoyment. Regards, Tony.

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Mrs Reid

Caerphilly

2 years ago

Date of purchase: 06/17/2022

What Mrs Reid said about Kelvin Francis Ltd:

Very professional extremely helpful thank you to all the staff

Matthew

Kelvin Francis Ltd

2 years ago

Dear Mrs Reid, Thank you for entrusting us with the sale of your parent's former family home. We are pleased that it concluded swiftly. Regards, Tony.

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About Kelvin Francis Ltd

Kelvin Francis are an independently owned and operated firm of Chartered Surveyor Estate Agents, Established in 1978. Winners of the prestigious 'Best Estate Agency Single Office Wales', for 2021/2022, with the prestigious 'International UK Property Awards' organisation. We are dedicated to providing a first class service to Vendors and Buyers, making the house buying process as enjoyable an experience as possible and minimising stress. The Directors are always pleased to speak to new Clients and Customers, on any matter of concern.

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029 2076 6538

362 Cyncoed Road, Cyncoed, Cardiff, Vale of Glamorgan, CF23 6SA, United Kingdom

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