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Displaying all 16,729 reviews
BC
Brenda Calhoun
11 months ago
Date of purchase: 08/31/2023
What Brenda Calhoun said about Poolsupplies.com:
Fast service & delivery but NOT the product/item you have advertised & that I ordered. Very poor quality!!
Rachel Jennetti
Poolsupplies.com
11 months ago
Hi Brenda! We apologize for the inconvenience. We would love to help you resolve this issue. Please contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m. - 7 p.m., or Saturday & Sunday from 9:30 a.m. - 5:30 p.m. EST for assistance. Thank you for your feedback.
BC
Brenda Calhoun
9 months ago
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Product reviews
PoolSuppies.com advertised an "Unsinkable Molly Brown Float" & the featured photo showed the "Unsinkable Molly Brown Float". We were excited to order this float because we had an original "Unsinkable
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Rachel Jennetti
Poolsupplies.com
11 months ago
Hi Brenda! We apologize for the inconvenience. This is not a typical experience with our Unsinkable Molly Brown float and we apologize for the mishap. The customers' bank must process all refunds which may take up to five days to be shown on your account, similar to all retail experiences. We apologize you felt your experience was less than satisfactory, and we hope you have a fantastic day. Happy swimming!
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Barbara Allen
9 months ago
Date of purchase: 11/17/2023
What Barbara Allen said about Poolsupplies.com:
It was a very easy web site to order from and to get the product from. Thanks
Tyler Jones
Poolsupplies.com
9 months ago
All things we love to hear! Thank you for taking the time out to leave this fantastic feedback.
Product reviews
I sure hope it was a great deal. Not summer here and not been able to use it yet. Thanks
Tyler Jones
Poolsupplies.com
9 months ago
Thank you for choosing PoolSupplies.com!
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Michael Jones
Cape Coral, FL
9 months ago
Date of purchase: 11/19/2023
What Michael Jones said about Poolsupplies.com:
Our pool items were shipped out quickly and the communication from the seller was prompt.
Tyler Jones
Poolsupplies.com
9 months ago
That's amazing to hear! Please let us know if you have any questions.
Product reviews
The pool cover arrived quickly and was exactly as described.
Tyler Jones
Poolsupplies.com
9 months ago
Fast shipping is a priority for us, thank you.
The spindle arrived quickly and had no missing parts. It was easy to assemble taking about a half hour...
Tyler Jones
Poolsupplies.com
9 months ago
All things we love to hear!
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Ruth Burt
Voorhees
9 months ago
Date of purchase: 08/11/2023
What Ruth Burt said about Poolsupplies.com:
I love your company!! Your products sell themselves. I have purchased a good amount of chemicals and pool lights. I have watched YouTube examples on how to do this and that which helped me a great dea
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Tyler Jones
Poolsupplies.com
9 months ago
Thank you so much for being a loyal customer! It means a lot to us. We truly appreciate it.
Product reviews
They held up all season doing a great job in my pool. i didnt have to keep filling my floater because they lasted about 3-4 weeks never losing strength and didnt melt away too fast. Each tablet was wr
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Tyler Jones
Poolsupplies.com
9 months ago
Our chlorine tablets are individually wrapped to try contain the full chlorine tablet if any were to chip off during transport. This ensures you are always putting the correct amounts in your pool. This is still a fantastic suggestion and we are constantly looking for ways to improve! Thank you for this feedback.
Loved how easy it was to close my pool using your products. The directions were easy to understand and have great directions. This was my first time closing my pool. I didn't have to stress about what
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Tyler Jones
Poolsupplies.com
9 months ago
Thank you so much for choosing PoolSupplies.com. Please let us know if you have any questions.
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Trusted Customer
9 months ago
Date of purchase: 11/21/2023
Great service
Tyler Jones
Poolsupplies.com
9 months ago
Thank you for this great review.
Product reviews
Great service, product was received quickly
Tyler Jones
Poolsupplies.com
9 months ago
We take pride in our lightening fast shipping speeds! Thank you.
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Trusted Customer
9 months ago
Date of purchase: 11/19/2023
very good product, fast shipping
Tyler Jones
Poolsupplies.com
9 months ago
Thank you for the great feedback! Please let us know if you have any questions.
Product reviews
none broken, each tablet intact
Tyler Jones
Poolsupplies.com
9 months ago
Perfect! All things we love to hear.
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Christy Hockaday
9 months ago
Date of purchase: 11/09/2023
What Christy Hockaday said about Poolsupplies.com:
Pool cover was as advertised. It arrived earlier than expected. So far it's been an excellent product. Will see how it hold up this winter. Would definitely order here again.
Tyler Jones
Poolsupplies.com
9 months ago
We take pride in our fast shipping speeds! Thank you for the kind words.
Product reviews
Great product, arrived early. Would definitely order from them again. So far is holding up well; the real test will be this winter.
Tyler Jones
Poolsupplies.com
9 months ago
Thank you for taking the time out to leave this honest feedback!
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Robert Munro
9 months ago
Date of purchase: 11/20/2023
What Robert Munro said about Poolsupplies.com:
Item came two days later than delivered time told. Other than that. I got my filter and a week later about to install it. We shall see !!!?
Tyler Jones
Poolsupplies.com
9 months ago
Thank you for this honest feedback! Please let us know if you have any other questions.
Product reviews
Hoping the filter that I purchased works out. The last one was twice the price and was bad design. The casing cracked even 😔 n warranty. The new base cracked. So let hope the new filter by a differen
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Tyler Jones
Poolsupplies.com
9 months ago
Please let us know if you need help with anything!
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Trusted Customer
9 months ago
Date of purchase: 11/19/2023
Was having a little complication with ordering. I called on a Sunday around 2-3 o’clock. I was serviced right away! I purchased a diving board cover and it came in a few days! I will be ordering from
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Tyler Jones
Poolsupplies.com
9 months ago
We love our customer service team! Thank you so much for leaving this great feedback.
Product reviews
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Trusted Customer
9 months ago
Date of purchase: 11/16/2023
Fast shipping and even better price, can't ask for much more.
Tyler Jones
Poolsupplies.com
9 months ago
Fast shipping is incredibly important to us! Thank you so much for choosing PoolSupplies.com.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.