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Audenza Reviews | Customer Service Reviews for https://www.feefo.com/reviews/miafleur | Feefo

Displaying all 2,124 reviews

Alice

8 years ago

Date of purchase: 07/18/2016

What Alice said about Audenza:

So happy with my order, it was a wedding present and I think they will love it x.

Hollie

Audenza

8 years ago

This is great to hear, hope the recipients love it!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/18/2016

great branding and love the website

Hollie

Audenza

8 years ago

Oh, that's lovely! Thank you so much :-)

Product reviews

Sally

Suffolk

8 years ago

Date of purchase: 07/21/2016

What Sally said about Audenza:

Very quick & professional

Hollie

Audenza

8 years ago

Thanks so much!

Product reviews

Caroline

west bay

8 years ago

Date of purchase: 07/18/2016

What Caroline said about Audenza:

exactly what I wanted for a present,very quick delivery,,, very happy

Hollie

Audenza

8 years ago

This is great to hear, thanks so much!

Product reviews

Hitesh

London

8 years ago

Date of purchase: 07/18/2016

What Hitesh said about Audenza:

Excellent quality product and good service

Hollie

Audenza

8 years ago

Thank you for your great review!

Product reviews

Natalie

Manchester

8 years ago

Date of purchase: 07/11/2016

What Natalie said about Audenza:

Lovely items and prompt delivery

Hollie

Audenza

8 years ago

Thank you very much for taking the time to leave a review :-)

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/08/2016

Service was OK, quick delivery. But their response time on social media is slow.

Hollie

Audenza

8 years ago

Thanks so much for your feedback. I’m really sorry to hear that you feel our response time on social media wasn’t quick enough on this occasion. We’re a very small company (in fact, there’s only 3 of us!) and we handle all aspects of the business from packing orders, to photographing all products, to customer service. Which means we can’t always respond to social media queries within a couple of hours, but do we always aim to respond with 24 working hours.

Once again, my sincerest apologies if this didn’t meet your expectations, but hopefully this goes someway to explain. Hollie

Product reviews

Though the mirror is a nice addition to any room, I find it poorly made for the price. Cheap paint on the frame.

Hollie

Audenza

8 years ago

Thank you for your feedback, we’re incredibly sorry to hear that you’re unhappy with your purchase.

We strive to provide items of the highest quality and we are very sorry that you feel this has not been achieved on this occasion. It sounds like perhaps you have received a faulty product. We do quality check all products personally, however very occasionally something may get missed. It doesn't look like you have been in contact with us at all to arrange return/ refund of this item, so I have contacted you via email to arrange this.

My sincerest apologies again that you were disappointed with this. Hollie

Trusted Customer

8 years ago

Date of purchase: 07/11/2016

Package arrived quickly and product was as advertised

Hollie

Audenza

8 years ago

Thanks so much for your kind review!

Product reviews

Terrie

Hertfordshire

8 years ago

Date of purchase: 07/13/2016

What Terrie said about Audenza:

Easy transaction and quick delivery. Very pleased with the item. Looks great in my kitchen. Thank you.

Hollie

Audenza

8 years ago

This is fantastic to hear, thank you so much for taking the time to leave a review, Terrie!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/11/2016

Beautiful product, well packaged and prompt delivery.

Hollie

Audenza

8 years ago

We're really pleased to hear this :-)

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About Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

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0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

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