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Poly Performance Reviews

https://www.polyperformance.com

Rated

Exceptional

Poly Performance - YOUR OFF-ROAD PARTS SOURCE!

Service

4.9

Product

4.8

241

262

ratings over the past year

Displaying all 4,066 reviews

Matthew Perkins

6 years ago

Date of purchase: 03/15/2018

What Matthew Perkins said about Poly Performance:

Fantastic customer service. The product I ordered was drop shipped with the wrong heim end. I returned, re ordered and received the correct item inside a week. Email turn around was less then two ho

...

Read all

David Allen

Wisconsin

6 years ago

Date of purchase: 03/19/2018

What David Allen said about Poly Performance:

Got may parts when they said I would, great price, fast shipping. Confirmation of order and a tracking number sent. Will use them again and tell others.

Trusted Customer

6 years ago

Date of purchase: 03/16/2018

Good customer service

John Farnes

6 years ago

Date of purchase: 03/16/2018

What John Farnes said about Poly Performance:

Fast Shipping

Zach Fothergill

6 years ago

Date of purchase: 02/22/2018

What Zach Fothergill said about Poly Performance:

Poor communication when a product was delayed nearly a month.

Customer Support

Poly Performance

6 years ago

Hi Zach, Sorry you are unsatisfied with the lead time on the item you ordered. Looks like we did contact you ahead of time to let you know it wouldn't be shipping immediately, as the vendor did not have stock when you ordered, and that it did take several days for us to finally get through to you. Our apologies, hopefully we can better meet your expectations next time around.

Trusted Customer

6 years ago

Date of purchase: 03/17/2018

Ordered Sat, paid a lot for 2 day shipping, it's weds of the following week, still haven't received the items!

Customer Support

Poly Performance

6 years ago

Thank you for the order. It looks like your order came through after close of business last Friday, and was processed and shipped the following business day, Monday. Unfortunately severe weather has delayed your package, something completely out of control for both us and UPS.

Bill Stevens

6 years ago

Date of purchase: 03/16/2018

What Bill Stevens said about Poly Performance:

Website was easy to navigate, fast shipping

Customer Service

Poly Performance

6 years ago

Hi Bill, Thank you for taking the time to leave us your positive feedback. We are glad to hear your order arrived quickly and the website was easy to navigate. We look forward to hearing from you the next time you need parts.

-Maddie, Customer Service

Trusted Customer

6 years ago

Date of purchase: 03/09/2018

They resolved an issue very quickly and were prompt to respond.

Customer Service

Poly Performance

6 years ago

Hello, We are happy to hear our team resolved the issue quick and was on top of communicating with you. We do our best to resolve any issues as soon as possible. Thank you for taking the time to leave us your feedback. We are looking forward to helping you out the next time you need parts!

-Maddie, Customer Service

Randall L Schoenauer

6 years ago

Date of purchase: 03/06/2018

What Randall L Schoenauer said about Poly Performance:

The entire order went perfectly. It arrived very quickly.

Trusted Customer

6 years ago

Date of purchase: 03/09/2018

Good price and quick to give tracking info. Don't know if it was Poly or UPS but shipping took a little long and somehow the packages got split up and got here 3 days apart.