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Poly Performance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/poly-performance | Feefo

Displaying all 4,066 reviews

Daniel Rollins

Hamilton, OH

6 years ago

Date of purchase: 02/04/2018

What Daniel Rollins said about Poly Performance:

Their customer service reps were quick, friendly, and helpful in tracking down my order. Will definitely consider buying from them in the future.

Lee Ferguson

Spooner WI

6 years ago

Date of purchase: 03/09/2018

What Lee Ferguson said about Poly Performance:

I ordered a transfer case adapter for my SM465 ******. Paid $85 for 2nd day air shipping as I needed it right away. It has now been 5 business days since I ordered the part and it has still not arrive

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Customer Support

Poly Performance

6 years ago

Hi Lee, I'm very sorry about the string of misfortunes you've had on your order. The vendor mistakenly shipped the item to us, and while we were able to process it back out the same day, via Next Day shipping, it looks like UPS is experiencing some delays locally. I''ll get the shipping charge refunded today. I hope everything works out for the best with your project, and I'll be monitoring your order until it's delivered.

Andy Knox
General Manager

Atomic Hot Rod

Madison, WI

6 years ago

Date of purchase: 02/24/2018

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What Atomic Hot Rod said about Poly Performance:

This tube notcher is an absolute BEAST! It exceeded my expectations! I feel confident about referring other builders to buying this same product. Shipping was a little slow but their customer service

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Trusted Customer

6 years ago

Date of purchase: 02/27/2018

SHIPPING WAS VERY EXPENSIVE FOR SOMETHING THAT FIT IN AN ENVELOPE. PROCESSING AND SHIPPING WAS VERY VERY SLOW!

Customer Support

Poly Performance

6 years ago

Sorry about the shipping being expensive, but our website just can't always be accurate, especially on the smaller items. In the future you can always call us for better shipping rates and accurate stock checks. We appreciate the feedback and we will try to do better.

Trusted Customer

6 years ago

Date of purchase: 03/07/2018

Great price..Parts in stock..Fast shipping

Customer Service

Poly Performance

6 years ago

Hi, Thanks for leaving us your positive feedback. We are glad to hear you were happy with our great prices and fast shipping! We're looking forward to hearing from you the next time you need parts.

-Maddie, Customer Service

DAVID A Alvarado jr

6 years ago

Date of purchase: 02/27/2018

What DAVID A Alvarado jr said about Poly Performance:

Called for a stock check and they had my rims and delivery was fast.

Customer Service

Poly Performance

6 years ago

Hey David, We appreciate you leaving us your positive feedback. Glad to hear what you needed was in stock and was delivered to you quickly! We're looking forward to helping you out the next time you need parts.

-Maddie, Customer Service

Trusted Customer

6 years ago

Date of purchase: 03/03/2018

Great customer service and products arrived in a timely manner.

Customer Service

Poly Performance

6 years ago

Hello, Thank you for taking the time to leave us your positive feedback. We do our best to process all orders as fast as possible, and glad to hear that you were happy with our customer service. We are looking forward to helping you out in the future!

-Maddie, Customer Service

Michael Leard

6 years ago

Date of purchase: 02/21/2018

What Michael Leard said about Poly Performance:

When I placed my order last month on the 20th I was never told or notified that the parts I had ordered were on back order, I kept calling getting the run around that they would ship the next day or s

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mike gomez

6 years ago

Date of purchase: 02/28/2018

What mike gomez said about Poly Performance:

Had exactly what I wanted to order, easy to use website and fare prices not to mention the the quick shipping!

Customer Service

Poly Performance

6 years ago

Hi Mike, We are happy to hear you had an excellent experience purchasing from us! We're looking forward to helping you out in the future. Thank you for taking the time to leave us your positive feedback.

-Maddie, Customer Service

Trusted Customer

6 years ago

Date of purchase: 03/02/2018