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Poly Performance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/poly-performance | Feefo

Displaying all 4,066 reviews

COORAH MCGEE

6 years ago

Date of purchase: 11/18/2017

What COORAH MCGEE said about Poly Performance:

Your web site is ***. It has been super slow the last few time we have used it. I have to reset my password every time i use it.

Customer Support

Poly Performance

6 years ago

Coorah, Thanks for taking the time to give us feedback on our website. We are sorry to hear your recent visits to polyperformance.com have been frustrating. I will certainly make sure our IT team looks into the issues you described. If you have issues with our site when placing a future order, please give us a call or send us a email so we can get you the parts you need ASAP. Thanks!

Tyler Foley

6 years ago

Date of purchase: 11/28/2017

What Tyler Foley said about Poly Performance:

Fast and communicated very well with what was going on

Customer Service

Poly Performance

6 years ago

Hey Tyler, Thanks for taking the time to leave us your positive feedback. We are glad to hear you were happy with the fast shipping and customer service team who communicated well with you! We're looking forward to hearing from you the next time you need parts.

-Maddie, Customer Service

Trusted Customer

6 years ago

Date of purchase: 12/06/2017

Always great to deal with.

Customer Service

Poly Performance

6 years ago

Hi, We are happy to hear that our company is always great to deal with! We're looking forward to helping you out in the future. Thanks for taking the time to give us your positive feedback.

-Maddie, Customer Service

Trusted Customer

6 years ago

Date of purchase: 12/06/2017

Accurate and fast. Thank you.

Customer Service

Poly Performance

6 years ago

Hello, Thanks for taking the time to leave us your positive feedback. We're glad to hear the order was accurate and shipped out to you fast! We look forward to helping you out in the future.

-Maddie, Customer Service

Charles Wilson

6 years ago

Date of purchase: 12/02/2017

What Charles Wilson said about Poly Performance:

Easy seamless experience. I received my speed healer in 2 days I'm very happy with the product, super easy install and programming it was a snap. I'm almost never excited about any products this is a

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Customer Service

Poly Performance

6 years ago

Hey Charles, Thanks for taking the time to leave us your positive feedback. We are glad to hear you were happy with the product and experience you had with us. We're looking forward to hearing from you the next time you need parts!

-Maddie, Customer Service

Trusted Customer

6 years ago

Date of purchase: 11/30/2017

Great products and parts

Customer Service

Poly Performance

6 years ago

Hello, We're happy to hear your order arrived quickly and you liked our great products. We look forward to helping you out in the future the next time you need parts! Thank you for taking the time to leave us your positive feedback.

-Maddie, Customer Service

Trusted Customer

6 years ago

Date of purchase: 11/30/2017

Ordered some shock parts and everything I needed showed up as expected. Package would have been recieved very quickly if UPS hadn't dicked around with it for a week.. thanks guys!

Customer Service

Poly Performance

6 years ago

Hi, Thank you for taking the time to give us your positive feedback. We are happy to hear your order showed up as expected, although we do apologize for the delay that happened during the shipping process. We're looking forward to hearing from you the next time you need parts.

-Maddie, Customer Service

Trusted Customer

6 years ago

Date of purchase: 11/26/2017

rapid transaction no problems.received the correct parts as ordered.the parts are a tiny bit off of true square yet still better than the competition

Anton Siebert

6 years ago

Date of purchase: 11/11/2017

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What Anton Siebert said about Poly Performance:

Wish I could rate zero stars. Sold an item out of stock... charged me for 3 day shipping when item arrived 30 days later... item arrived missing half the parts and smash (UPS saw fit to write "Busted

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Customer Support

Poly Performance

6 years ago

Anton, We are very sorry that your recent purchase was not successfully delivered by UPS. Occasionally carriers will damage shipments and we thank you for letting us know ASAP. Our customer service team has contacted you on the phone and everything should be sorted out now. Hopefully we get the chance to make things up to you on a future order.

Daniel W

Clearlake, CA

6 years ago

Date of purchase: 11/28/2017

What Daniel W said about Poly Performance:

First off, I was contacted immediately regarding some of the parts I had ordered and that they may not be available until the end of the week, which is very professional and opens the lines of communi

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Customer Service

Poly Performance

6 years ago

Hey Daniel, Thank you for taking the time to leave us your positive feedback. We are happy to hear you were very pleased with our customer service team and will be using Poly Performance again! We will be sure to let the customer service team know about the awesome customer service you received about your order. We're looking forward to hearing from you the next time you need parts!

-Maddie, Customer Service