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Poly Performance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/poly-performance | Feefo

Displaying all 4,065 reviews

David Scharmack

Devire Heights

6 years ago

Date of purchase: 09/10/2017

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What David Scharmack said about Poly Performance:

Great products, fair prices, support fast shipping! Love this place!

Customer Service

Poly Performance

6 years ago

Hey David, We are pleased to hear you had a great experience with us. Thank you for leaving us your positive feedback and cool picture! We're looking forward to helping you out with more parts in the future!

-Maddie, Customer Service

Kurtis Brown

6 years ago

Date of purchase: 10/06/2017

What Kurtis Brown said about Poly Performance:

Your pic of the coils are grey but the ones you send me are black.

Customer Support

Poly Performance

6 years ago

Yo Kurtis! Sometimes manufacturers make changes/revisions to products without letting us know, so we really appreciate product listing feedback like this. We have updated the image per your suggestion. Thanks for taking the time to leave us feedback! -Colin, Web & Marketplace Coordinator

Clark Collins

6 years ago

Date of purchase: 10/05/2017

What Clark Collins said about Poly Performance:

Got the stuff just fine.

Customer Service

Poly Performance

6 years ago

Hey Clark, We are happy to hear you got your order from us just fine. Thanks for leaving us your review. We're looking forward to assisting you again the next time you need parts!

-Maddie, Customer Service

John Pino

Puyallup

6 years ago

Date of purchase: 09/11/2017

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Great design, quality product, and excellent customer service!

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What John Pino said about Poly Performance:

Ordered XJ lower long arms and frame brackets and was missing hardware. Poly performance sent out missing parts fast. The frame brackets and long arms are great design. Can adjust without removing the

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Customer Service

Poly Performance

6 years ago

Hey John, We are delighted to hear you were happy with your purchase and we were able to assistant you quickly on those missing parts. We appreciate you taking time to leave us your positive feedback and rad picture! We look forward to hearing from you the next time you need parts.

-Maddie, Customer Service

Trusted Customer

6 years ago

Date of purchase: 09/28/2017

The edges of the tubing has been de-burred after the cut, tubing shipped next day

Customer Service

Poly Performance

6 years ago

Hi, We are happy to hear you were pleased with the tubing quality and shipping. Glad to hear your purchase from us was a good experience for you. Thank you for leaving us your positive feedback and we are excited to help you out with parts in the future!

-Maddie, Customer Service

david geschke

6 years ago

Date of purchase: 09/20/2017

What david geschke said about Poly Performance:

shipping charge freaking ridiculous

Customer Support

Poly Performance

6 years ago

Hi David, Sorry you found the shipping rates to be expensive on our website. We haven't been able to make USPS available as an option, which works better for small items like what you ordered. In the future you can always try calling us direct to get the most accurate possible shipping rate.

Trusted Customer

6 years ago

Date of purchase: 09/12/2017

Though previous orders were shipped extremely slow, this one came quite quickly!

Scott Thompson

6 years ago

Date of purchase: 07/14/2017

What Scott Thompson said about Poly Performance:

shipping was quick but seemed high for the item.

Customer Service

Poly Performance

6 years ago

Hey Scott, Thank you for taking time to leave us your positive feedback. We are happy to hear your order arrived quickly. Next time you place an online order, please feel free to give us a call directly. We look forward to hearing from you the next time you need parts!

-Maddie, Customer Service

Brian Fortner

6 years ago

Date of purchase: 07/18/2017

What Brian Fortner said about Poly Performance:

Customer service was outstanding and excellent. The other issue was poly performance was incredibly fast at processing and delivering product. Nice job.

Customer Service

Poly Performance

6 years ago

Hi Brian, Thanks so much for your positive feedback. We do our best to process all orders as fast as possible, and glad to hear that you were happy to deal with our customer service team. We look forward to helping you out in the future!

Shane Hansen

6 years ago

Date of purchase: 08/23/2017

What Shane Hansen said about Poly Performance:

Took 6 weeks to ship when they said it was in stock

Customer Support

Poly Performance

6 years ago

Hi Shane, I just checked our records and it looks like you were notified the item was on back order within 7 days of purchase. I'm sorry that was a little long, but we do not always receive prompt replies from our suppliers when confirming stock. When I checked the tracking number, it shows your order was delivered on 9/12, and the original order date was 8/23. There was a slight delay in delivery time due to UPS being unable to locate the correct street address, sorry if there was any kind of typo or misunderstanding on our end.