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Channel Islands Direct Reviews

https://www.channelislandsdirect.co.uk
Rated
Excellent
Service
4.7
/5

5

4

3

2

1

462

80

23

10

6

581

ratings over the past year

Displaying all 924 reviews
DT
David Trimble
Handforth cheshire
1 year ago
Date of purchase: 05/19/2023
What David Trimble said about Channel Islands Direct:
No problems amazing hotel great food
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Trusted Customer
1 year ago
Date of purchase: 05/18/2023
From our initial enquiry to landing back home the holiday was excellent. All information was easy and accurate which helped the holiday run smoothly
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GD
Graham Dilly
Lancing Sussex
1 year ago
Date of purchase: 05/18/2023
What Graham Dilly said about Channel Islands Direct:
What can I say brilliant service been travelling for the last 12 years with C D I by plane and ferry to Jersey from Poole . And stayed at the Merton hotel it’s spotless and great food, always recomm
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Kathleen Bradley
1 year ago
Date of purchase: 05/17/2023
What Kathleen Bradley said about Channel Islands Direct:
Excellent service very helpful staff. Promptly dealt with booking on the phone as I was having issues on line.
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Roy Tyler
Birchington
1 year ago
Date of purchase: 05/17/2023
What Roy Tyler said about Channel Islands Direct:
Good service with no problems
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Trusted Customer
1 year ago
Date of purchase: 05/16/2023
We rang on a freefone number and was able to book the hotel we wanted. The original flight offered was later than we wanted so the agent looked for a more suitable flight for us which only meant chang
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Malcolm Garner
somerset
1 year ago
Date of purchase: 05/13/2023
What Malcolm Garner said about Channel Islands Direct:
they could learn to look after their customers by keeping them up to date with changes in ferry times instead of just hoping the ferry would do it Also learn to reply to complaints without trying to
...
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Claire
Channel Islands Direct
1 year ago
We are sorry that your outbound sailing departed later than scheduled and you were not advised. You raised this with us whilst you were in resort and we responded back to you, however you feel we were not taking responsibility for the lack of information provided. As we explained we passed your contact details onto the service provider so if any such changes occur they should advise you. Please accept our sincere apologies that on this occasion it did not happen and we have addressed this with them. I do hope despite this issue you enjoyed your time in Jersey and thank you for taking the time to bring this matter to our attention.
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Trusted Customer
1 year ago
Date of purchase: 05/15/2023
We wanted to visit both Guernsey and Jersey and we’re flexible on our dates. The company organised hotels and ferries maximising our time on the islands. Both hotels were excellent and well locate
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GL
Gareth Liddiard
Manchester
1 year ago
Date of purchase: 05/07/2023
What Gareth Liddiard said about Channel Islands Direct:
Staff were efficient and friendly, both office based and on the ground. Great value for money, excellent hotel and airport transfers. As a party of 6, we all fully enjoyed our time in Jersey and the w
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Trusted Customer
1 year ago
Date of purchase: 05/13/2023
Have used CID before and their service is very good with numerous emails to keep you appraised of your booking. It is much easier to communicate via email than phone which can be expensive via a mobil
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About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
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0800 640 9058
1020 Cambourne Business Park, Cambourne, Cambridge, Cambridgeshire, CB23 6DW, United Kingdom
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About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.