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Channel Islands Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Displaying all 922 reviews

Colin Martin

1 year ago

Date of purchase: 04/28/2023

What Colin Martin said about Channel Islands Direct:

A very well organised trip. Everything was good, flight transfer and the Richmond hotel was excellent. The hotel was spotless and we were up graded to a superior room.

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David Hodgkinson

1 year ago

Date of purchase: 04/26/2023

What David Hodgkinson said about Channel Islands Direct:

Very helpful when phoned with a couple of queries. Everything went smoothly both before and during the break. Good value for money and would recommend/use them again if the need arises.

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Alan Irwin

1 year ago

Date of purchase: 05/04/2023

What Alan Irwin said about Channel Islands Direct:

Transport to the Radisson was arranged but when we went to the Tantivy desk to get this nobody knew anything about it and only after a lot of checking were we able to get this with no welcome pack but

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Claire

Channel Islands Direct

1 year ago

Thank you for your feedback. We apologise for the inconvenience caused with regards to your transfers and assure you that we have addressed this low level of service with the relevant people and the appropriate action has been implemented to ensure a similar situation does not arise again in the future. We understand it is never pleasant when flights do not operate as scheduled and on this occasion due to the weather conditions the airline took the decision to cancel the flight. Regarding the hotel and the unused nights we discussed this with you over the phone and explained what you would need to do about this. Thank you again for taking the time to contact us.

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Trusted Customer

1 year ago

Date of purchase: 05/03/2023

Very pleased with every thing,except we had NO meet and greet at the airport,and the transfer coach driver did not have us on his list,so refused too take us to the Hotel,another company offered to t

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Keith Swift

West Yorkshire

1 year ago

Date of purchase: 04/30/2023

What Keith Swift said about Channel Islands Direct:

Professional and friendly making booking our holiday super easy. Knowledgeable when answering any queries.

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Derek

cheshire

1 year ago

Date of purchase: 04/24/2023

What Derek said about Channel Islands Direct:

good, efficient.

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ACG

Brighton

1 year ago

Date of purchase: 05/02/2023

What ACG said about Channel Islands Direct:

Well informed and we were provided with useful information for our destination.

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Trusted Customer

1 year ago

Date of purchase: 04/23/2023

Their Agents were knowledgeable, polite, accommodating and answered the phones quite promptly. Just a bit disappointed that we were not able to get a return flight at the time we had requested, even

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Trusted Customer

1 year ago

Date of purchase: 04/24/2023

Helpful flight attendants, great flight, sadly not from Cardiff however can’t wait to do it again.

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Philip

Northampton

1 year ago

Date of purchase: 04/30/2023

What Philip said about Channel Islands Direct:

Easy booking process and responded quickly to enquiries. Very helpful for adding extras to your booking. Shared transfers from airport to hotel were efficient and reasonably priced.

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About Channel Islands Direct

Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.

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0800 640 9058

1020 Cambourne Business Park, Cambourne, Cambridge, Cambridgeshire, CB23 6DW, United Kingdom