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Channel Islands Direct Reviews

https://www.channelislandsdirect.co.uk
Rated
Excellent
Service
4.7
/5

5

4

3

2

1

460

79

23

10

6

578

ratings over the past year

Displaying all 922 reviews
Trusted Customer
1 year ago
Date of purchase: 04/18/2023
Questions were answered knowledgeably and speedily. Phone call was returned promptly. Information was clear and unambiguous.
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Trusted Customer
1 year ago
Date of purchase: 04/14/2023
Basic .Wewere told we would get. “Pack’ on arrival giving us info. About our holiday. This turned out to be one sheet of card with a few numbers on it. What did they mean ? Transfer ok. Rooms fine .
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Joanne G
Channel Islands Direct
1 year ago
Thank you for your feedback. The information sheet that you received was your welcome letter and contact telephone numbers if you required assistance during your stay. We do hope that you enjoyed your time in Jersey.
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Trusted Customer
1 year ago
Date of purchase: 03/30/2023
This was a perfect break and everything went really well. When I telephoned Channel islands Direct it did take me a while to get through sometimes and I emailed instead and received a good response.
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Trusted Customer
1 year ago
Date of purchase: 04/02/2023
CI Direct is excellent value but should update its web booking. Why do you need to phone to confirm?
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Joanne G
Channel Islands Direct
1 year ago
Thank you for your feedback. We're glad to hear that you found our Channel Islands Direct platform to offer excellent value. Our website does offer a booking option however, there may be certain situations where we need to confirm additional details with you to ensure the accuracy of your reservation. Our team is always looking for ways to improve our booking process and we will take your comments into consideration.
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Trusted Customer
1 year ago
Date of purchase: 04/08/2023
Everything was spot on. The travel arrangements, hotel and even the weather!
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Trusted Customer
1 year ago
Date of purchase: 04/01/2023
Excellent, as ever
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Trusted Customer
1 year ago
Date of purchase: 04/07/2023
Once the booking had gone through it was all very smooth and organised. Had a few issues with the website booking using an iPhone especially in trying to follow up special offers that didn’t materiali
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Trusted Customer
1 year ago
Date of purchase: 04/07/2023
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Third time booking with CID. Difficult to get through on phone but always efficient and respond quickly to emails. The holiday package is well organised and well priced. It takes all the stress ou
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Trusted Customer
1 year ago
Date of purchase: 04/07/2023
Excellent service from start to finish all enquiries answered promptly and efficiently all in all well worth 5stars will definitely recommend to others and will book with them again myself
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Trusted Customer
1 year ago
Date of purchase: 04/04/2023
All fine except I did try to ring them to query a couple of things and after 20 minutes gave up.
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About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
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0800 640 9058
1020 Cambourne Business Park, Cambourne, Cambridge, Cambridgeshire, CB23 6DW, United Kingdom
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About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.