Hi Chris,
Thank you for your feedback, apologies again that your order was delayed. Unfortunately we had a technical glitch in our system, which resulted in a few orders not filtering through from the website. We resolved this as quickly as possible and sent your order out as a priority on a next day delivery service.
Please be assured that this is an extremely rare occurrence, and that orders are usually sent out the day they are received (depending on the time the order has been placed). Hopefully your next ordering experience will be a positive one.
Thanks again for your comments, have a lovely day!
Team Pulsin'
