The service technician, Marcos, was prompt, courteous and observed Covid protocols. He explained a problem with my system and added needed ingredients to make my water more bacteria resistant. He was
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Sue Hathaway
Puronics
2 years ago
Thank you for your feedback
Product reviews
This was a routine service call of a system I purchased 12 years ago. I have been happy with all the services I have received and feel confident my system is being maintained with regular reminders fr
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DUY HONG
2 years ago
Date of purchase: 02/18/2022
What DUY HONG said about Puronics:
great service by john! he said i would get a follow up so looking forward to someone reaching out to me for that! thanks!
Sue Hathaway
Puronics
2 years ago
Thank you for your feedback, we will be in touch concerning this matter.
Product reviews
still TBD but hoping for everything to be working accordingly!
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Trusted Customer
2 years ago
Date of purchase: 02/16/2022
Service was professional and personable. Install was completed in a timely manor. Well done!
Sue Hathaway
Puronics
2 years ago
Thank you for your feedback
Product reviews
We have had a puronics system for over 30 years. It is finally time for the new digital technology and the price was good.
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Trusted Customer
2 years ago
Date of purchase: 02/15/2022
Tim the service technician was excellent. Superior customer service skills and phenomenal knowledge of the products that he supports.
Sue Hathaway
Puronics
2 years ago
Thank you for your feedback
Product reviews
Make soft water all the time
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MURPHY,TOM
2 years ago
Date of purchase: 02/10/2022
What MURPHY,TOM said about Puronics:
The tech who provided the service was pleasant and seems very good - and the system works very well (our water tastes good and is not hard)
Sue Hathaway
Puronics
2 years ago
Thank you for your feedback
Sue Hathaway
Puronics
2 years ago
Thank you for your feedback
Product reviews
we have had problems with water heaters lasting only 3 to 5 years (very expensive!). We have been told that our new system should last longer
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JOSEPH CHANG
San Francisco
2 years ago
Date of purchase: 02/11/2022
What JOSEPH CHANG said about Puronics:
Friendly, fast and professional
Sue Hathaway
Puronics
2 years ago
Thank you for your feedback
Product reviews
World very well. Never had any issues
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ALDEN & JENNIFER WONG
San Ramonq
2 years ago
Date of purchase: 02/04/2022
What ALDEN & JENNIFER WONG said about Puronics:
John V. was awesome! Very professional and explained everything to me.
Sue Hathaway
Puronics
2 years ago
Thank you for your feedback
Product reviews
Kind of pricey for routine maintenance.
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Trusted Customer
2 years ago
Date of purchase: 02/09/2022
Joe did good work & explained things well. But he didn't wear a mask or shoe coverings, as other service personnel have done in these pandemic times.
Sue Hathaway
Puronics
2 years ago
Thank you for your feedback, our General manager will contact you concerning this matter.
Product reviews
This was filter service, not a purchase. prices keep going up!
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Leslie Marsh
2 years ago
Date of purchase: 02/09/2022
What Leslie Marsh said about Puronics:
they came and done the job they were supposed to do
Product reviews
2nd system i purchased from them
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Trusted Customer
2 years ago
Date of purchase: 01/31/2022
Friendly and knowledgeable
Sue Hathaway
Puronics
2 years ago
Thank you for your feedback
Product reviews
Loved that I could have my salt delivered to my home and my system checked
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.