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Puronics Reviews | Customer Service Reviews for https://www.feefo.com/reviews/puronics | Feefo

Displaying all 2,831 reviews

Trusted Customer

8 years ago

Date of purchase: 06/24/2016

Puronics performed the 18-month maintenance service on my water softener. They did a great job. The service was done within an hour with no issues.

Product reviews

Jeffrey

Eastlake,Ohio

8 years ago

Date of purchase: 06/22/2016

What Jeffrey said about Puronics:

Great!! Answered all questions asked and very polite. I would request him back anytime!!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 06/22/2016

On time and efficient.

Product reviews

Carlos

8 years ago

Date of purchase: 06/06/2016

What Carlos said about Puronics:

Polite and professional installer. Customer service was good.

Product reviews

Matthew

8 years ago

Date of purchase: 06/22/2016

What Matthew said about Puronics:

The technician was very thorough and patient explaining everything to me.

Product reviews

Kenneth

8 years ago

Date of purchase: 05/07/2016

What Kenneth said about Puronics:

The service man was professional and timely.

Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback!!

Regards,

Puronics Customer Serviice

Product reviews

Bernadette

Austintown, OH

8 years ago

Date of purchase: 06/11/2016

What Bernadette said about Puronics:

Mick Murphy did an excellent job. How he did his job was like how we received services when we first got are system. He was very helpful, kind and pleasant to talk to. We have had are system for 20 ye

...

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Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback!!

Regards,Puronics Customer Serviice

Product reviews

Jerry

8 years ago

Date of purchase: 05/10/2016

What Jerry said about Puronics:

Very good service

Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback!!

Regards,Puronics Customer Serviice

Product reviews

Tom

Pittsburgh, PA (Shaler Township)

8 years ago

Date of purchase: 06/06/2016

What Tom said about Puronics:

The service technician that came to change the "filter media" was the very first person in all the years that I have had two different machines and have had the "filter media" changed to explain every

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Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback!!

Regards,

Puronics Customer Servivce

Product reviews

Your company just keeps jacking-up the price for whatever you do and then you throw a kicker in that reads "if you don't do this or that it could affect your warranty". What good is your warranty????

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Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback. We have referred your complaint to our General Manager, Jeff Atkinson. Jeff will be contacting you to resolve your issues to your satisfaction. You can contact Jeff at 925-456-1605 or by email at jeff.atkinson@puronics.com.

Regards,

Puronics Customer Service

Simon

Pittsburgh, PA

8 years ago

Date of purchase: 06/21/2016