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Puronics Reviews | Customer Service Reviews for https://www.feefo.com/reviews/puronics | Feefo

Trusted Customer

8 years ago

Date of purchase: 05/14/2016

The reverse osmosis spout faucet was not install at the right angle on the counter top. We don't feel the water is soft at all in the shower. We have attempted 4 times to contact the sales person an

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Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback. We apologize for the inconvenience. We have referred this issue to our GM, Jeff Atkinson. Jeff will be reaching out to you to get the issue resolved to your satisfaction. You can contact Jeff at 925.456.1605 or by email at jeff.atkinson@puronics.com.

Regards,

Puronics Customer Service

Product reviews

Very disappointed with the system.

Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback. We apologize for the inconvenience. We have referred this issue to our GM, Jeff Atkinson. Jeff will be reaching out to you to get the issue resolved to your satisfaction. You can contact Jeff at 925.456.1605 or by email at jeff.atkinson@puronics.com.

Regards,Puronics Customer Service

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Trusted Customer

8 years ago

Date of purchase: 06/16/2016

The tech, "Mic" was on time, knowledgeable about what needed to be done or repaired, and had a great attitude. He is welcomed back to my residence at any time. The only "downside" is the cost of havin

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Product reviews

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DA

Dana

Pleasant Hills

8 years ago

Date of purchase: 06/16/2016

What Dana said about Puronics:

The service persons who have come over the years have been exceptional, informative, professional, and friendly. I have always been satisfied with the service. Thanks and keep up the good work. I a

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Product reviews

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Heather

aliquippa, pa

8 years ago

Date of purchase: 06/09/2016

What Heather said about Puronics:

great service for many reasons: representative was polite, well mannered, offered to show us what he was doing, offered to answer any questions we had. was efficient, fast, knowledgeable, friendly.

Product reviews

0

TH

Tom Harvey

Columbus,Ohio

8 years ago

Date of purchase: 06/17/2016

What Tom Harvey said about Puronics:

On time , efficient, friendly

Puronics Customer Services

Puronics

7 years ago

Thank you for your feedback!!

Best Regards,

Puronics Customer Service

0

TI

Tim

8 years ago

Date of purchase: 06/04/2016

What Tim said about Puronics:

Showed up on time, was very courteous and professional.

Product reviews

0

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Raju

Cincinnati

8 years ago

Date of purchase: 05/03/2016

What Raju said about Puronics:

1. The person who installed said he would be back in 4 weeks to check. He never did. 2. Even after the recommended 4 weeks the experience with the washing with soap was not at all the same as in the

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Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback. We would like to get this resolved to your satisfaction. We have referred your feedback to Dave Godwin, the regional Service Manager and he will be in contact with you to get this resolved. If you have any questions, please contact Dave at our Columbus location at 614) 863-6976. Or you can call our General Manager, Jeff Atkinson at 800.339.8780 ext. 205. Jeff is at our California headquarters.

Regards,

Puronics Customer Service

Product reviews

Lack luster performance as compared to first experience from 15 years earlier. Not recommended.

Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback. We would like to get this resolved to your satisfaction. We have referred your feedback to Dave Godwin, the regional Service Manager and he will be in contact with you to get this resolved. If you have any questions, please contact Dave at our Columbus location at 614) 863-6976. Or you can call our General Manager, Jeff Atkinson at 800.339.8780 ext. 205. Jeff is at our California headquarters.Regards,Puronics Customer Service

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Ron

8 years ago

Date of purchase: 05/27/2016

What Ron said about Puronics:

More of a Fair rating rather than good or poor. The Technician leg a mess in my sump. He later came back and cleaned it after I found it. He also never said that additional salt was needed. I had to d

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Puronics Customer Services

Puronics

7 years ago

Thank you for your feedback!!

We apologize for the inconvenience. We have notified our General Manager of this issue and it is our understanding that it has been resolved. If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

0

RI

Rick

Stow, OH

8 years ago

Date of purchase: 06/09/2016

What Rick said about Puronics:

Repairman arrived on time and was prepared. He explained everything including servicing. Everything was clean and working when he left. Overall, outstanding and would use them again!

Puronics Customer Services

Puronics

7 years ago

Thank you for your feedback!!

Best Regards,

Puronics Customer Service

0

HA

Harold

8 years ago

Date of purchase: 06/02/2016

What Harold said about Puronics:

Service man was very knowledgeable and friendly. Always prompt. I did not like the paperwork he left with us, however, in which we purchased our new unit over time. It does not say how much our unit c

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Product reviews

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Puronics Reviews

Your Puronics SystemVery disappointed with the system.More reviews of this product (21)View product website

Your Puronics SystemI didn't purchase any "product". I just had the annual maintenance done.More reviews of this product (32)View product website

Your Puronics SystemWe have had the Puronics system in our home for 21 years. I wouldn't want to live without it. We especially like the water filter system (reverse os...More reviews of this product (169)View product website

Your Puronics Systemwater in western pa can be hard and the quality may vary. this unit allows us to receive consistent water quality and takes many undesired elements o...More reviews of this product (12)View product website

Your Puronics SystemMore reviews of this product (21)View product website

Your Puronics SystemLack luster performance as compared to first experience from 15 years earlier. Not recommended.More reviews of this product (39)View product website

Your Puronics SystemMore reviews of this product (38)View product website

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