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Puronics Reviews | Customer Service Reviews for https://www.feefo.com/reviews/puronics | Feefo

Trusted Customer

8 years ago

Date of purchase: 01/22/2016

arrived on time and placed salt where instructed via note. Thanks

Product reviews

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Trusted Customer

8 years ago

Date of purchase: 02/01/2016

Replaced filter on my under sink RO system 7months back water stopped flowing, called service was told by service personnel that filter was clogged and charged me $200 for a replacement. Whatever hap

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Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback. The filter that was installed was new as Puronics does not have any refurbished filters, your filter just clogged prematurely. We apologize for the inconvenience. Carmen Banta, our Operations Coordinator has reached out to you and has given you a full refund. Thank you for your business. Regards, Puronics Customer Service

Product reviews

Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback. The filter that was installed was new as Puronics does not have any refurbished filters, your filter just clogged prematurely. We apologize for the inconvenience. Carmen Banta, our Operations Coordinator has reached out to you and has given you a full refund. Thank you for your business. Regards, Puronics Customer Service

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Trusted Customer

8 years ago

Date of purchase: 01/14/2016

Had a 30 year old General Ionics unit replaced so it was not a New install requiring new plumbing, but highly satisfied with the service of replacement. Old unit (same company) only few repairs in t

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Trusted Customer

8 years ago

Date of purchase: 01/28/2016

Dmitri came to install our Puronics system. He completed the work with diligence. There were few items that were not passed on to him by the sales team but he trusted our word and completed those task

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MR

Martha Rosas

8 years ago

Date of purchase: 01/30/2016

What Martha Rosas said about Puronics:

Live the ece

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TK

Ted Kirk

8 years ago

Date of purchase: 02/01/2016

What Ted Kirk said about Puronics:

Your service tech was very good and informative.

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Trusted Customer

8 years ago

Date of purchase: 12/15/2015

I've had a PURONICS system for almost 15 years. When I first bought the system I wasn't fully made aware of the extent of the maintenance required. Yearly filter changes started at under $100 and are

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Puronics Customer Services

Puronics

8 years ago

Thank you for your feedback. We apologize for the inconvenience. Our General Manger, Jeff Atkinson, has reached out to you to discuss the situation so that we can resolve it to your satisfaction. Please contact Jeff at 800-339-8780 ext. 205. Thank you for your business. Regards, Scott

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Trusted Customer

8 years ago

Date of purchase: 01/16/2016

The Puronics technician, Dmitry, arrived promptly as scheduled and efficiently serviced our system. He also corrected a problem with the water filtration reverse osmosis system under our sink. Dmitr

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Trusted Customer

8 years ago

Date of purchase: 12/31/2015

Very professional service rep - He was very informative & helpful. Yes, I would recommend this company, thieir service & their products.

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Trusted Customer

8 years ago

Date of purchase: 12/19/2015

Friendly, considerate, knowlegable, effective, and cared.

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Puronics Reviews

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Your Puronics Systemso far works great 3 weeks soft water plus clean drinking water!More reviews of this product (17)View product website

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Your Puronics SystemThe system itself works great. Our water is high quality and always tastes fresher then anywhere else.More reviews of this product (61)View product website

Your Puronics SystemWe have had our system for seven years, and other than routine maintenance, have not had to call for service. We have both a water softener and rever...More reviews of this product (19)View product website

Your Puronics SystemLove my full-house system. The only negative is the price & the costly maintenance. Wish the company would offer a prepaid 3-year maintenance plan :)...More reviews of this product (79)View product website

Your Puronics SystemWorks really well. Great value. Went from scaling on all fixtures to really nice water. Unit is extremely low maintenance.More reviews of this product (71)View product website

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