Service man was very nice and took the time to explain how my system works and what I will need done in the future. He also performed maintenance to make sure my system was working. I'm still have
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Too early to tell since I'm waiting for the next time it is suppose to regenerate.
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RC
Ruchira Chanda
8 years ago
Date of purchase: 01/25/2016
What Ruchira Chanda said about Puronics:
They are really prompt and friendly team. Thanks
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Trusted Customer
8 years ago
Date of purchase: 01/08/2016
This delivery man was extremely friendly and helpful.
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Trusted Customer
8 years ago
Date of purchase: 01/22/2016
The last visit we had from puronics a couple years ago was for our water softener system filter replacement, but the technician pulled out a rod from our water heater, and asked if I wanted a new one.
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Puronics Customer Services
Puronics
8 years ago
Thank you for your feedback. We apologize for the inconvenience. We have spoken to the local office and they have informed us that your Puronics system is 21 years old. There are some small parts that have worn out and should be replaced.
Our General Manager, Jeff Atkinson, has reached out to you to answer your questions and to make sure you are completely satisfied. You can contact him at 800-339-8780 ext. 205.
Regards,
Puronics Customer Service
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Trusted Customer
8 years ago
Date of purchase: 01/11/2016
Ou tonics service was great. Serviceman was prompt, courteous, clean, knew what he was doing (most important) and did all the services we asked that day with no surprise costs.
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Trusted Customer
8 years ago
Date of purchase: 12/23/2015
I've had two water conditioners so far and they both spit out charcoal. Puronics offered to trade me with a lower priced water softener. That's not a good trade. After the second machine failed, th
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Puronics Customer Services
Puronics
8 years ago
Thank you for your feedback. We apologize for the inconvenience. Jeff Atkinson, our General Manager, has reached out to you and has scheduled the replace the system. If you have any further problems, please contact us at 925-456-7000.
Regards,
Puronics Customer Service
Product reviews
I've had two machines and they just spit out charcoal. I am frustrated.
Puronics Customer Services
Puronics
8 years ago
Thank you for your feedback. We apologize for the inconvenience. Jeff Atkinson, our General Manager, has reached out to you and has scheduled the replace the system. If you have any further problems, please contact us at 925-456-7000.
Regards,
Puronics Customer Service
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JC
James Crosiar
8 years ago
Date of purchase: 01/08/2016
What James Crosiar said about Puronics:
He was on time courtesy and professional. He found a problem with the plumbing on the water heater and corrected the problem by replacing the pipe and valve.He also adjusted the time to recycle as req
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Product reviews
Performing excellently as our old one did.
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Trusted Customer
8 years ago
Date of purchase: 01/19/2016
Very timely, quick and friendly.
Product reviews
Have not had any issues. Gives some peace of mind about water quality especially with the problems a lot of municipalities are now having.
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Trusted Customer
8 years ago
Date of purchase: 12/14/2015
Very expensive
Product reviews
1
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Trusted Customer
8 years ago
Date of purchase: 01/08/2016
The service was very good. The technician was very knowledgeable.
Product reviews
The product seems to be good. This is the first time that we have owned a water softener.
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