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Puronics Reviews

http://www.puronics.com
Rated
Exceptional
Service
4.8
/5
Product
4.6
/5

5

4

3

2

1

94

8

1

1

3

107

ratings over the past year

Displaying all 2,831 reviews
Trusted Customer
8 years ago
Date of purchase: 10/09/2015
We have had our system for over 10 years now and I still love the smooth skin feel when getting out of the shower. AWESOME!!
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Trusted Customer
8 years ago
Date of purchase: 09/23/2015
Called them to service our system since we had not been using it from last 6-8 months. They quoted flat charge of $250, I agreed to it and appointment was scheduled. Next day one of their employee sh
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Puronics Customer Service
Puronics
8 years ago
We are sorry to hear you weren't satisfied with your service. Puronics strives to give complete satisfaction on every service call. Please contact Puronics Customer Service at 800-339-8780 or email us at info@puronics.com and we will be happy to address your concerns. Best Regards, Puronics Customer Service
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Trusted Customer
8 years ago
Date of purchase: 10/08/2015
I was told the changing of the filter would take at least an hour or more. It ended up only taking about ten minutes. I feel the price to change the filter is way overpriced.
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Puronics Customer Service
Puronics
8 years ago
We are sorry to hear you weren't satisfied with your service. Puronics strives to give complete satisfaction on every service call. Jeff Atkinson, our General Manager, has been in contact with you and is working to resolve it to your satisfaction. Please contact Puronics Customer Service at 800-339-8780 or email us at info@puronics.com and we will be happy to address your concerns. Best Regards, Puronics Customer Service
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Trusted Customer
8 years ago
Date of purchase: 09/21/2015
While I was pleased with the work done, the cost was outrageous. A small valve needed to be replaced, and the part seemed like a $25-$50 part,,,but I was charged $250. It has become difficult to jus
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Puronics Customer Service
Puronics
8 years ago
Thank you for your feedback. We apologize for the inconvenience. Jeff Atkinson, our General Manager, has contacted you and has offered you compensation that you have found acceptable. If you have any further questions, please contact Puronics Customer Service at 800-339-8780 or by email at info@puronics.com. Best Regards, Puronics Customer Service
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JC
Jackie Calabrese
8 years ago
Date of purchase: 09/18/2015
What Jackie Calabrese said about Puronics:
The representative was polite, and courteous. He arrived in a timely manne and went over his service plan with me. He showed me what was done and cleaned up behind himself.
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Trusted Customer
8 years ago
Date of purchase: 10/15/2015
Very professional service, and the technicians took the time to educate me so that I can do some maintenance on my home myself!
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Randy & Diane Greene
8 years ago
Date of purchase: 10/09/2015
What Randy & Diane Greene said about Puronics:
Service man was prompt and on time; knowledgeable about system however, like every one before him, found something wrong with our softener that would have resulted in over $500 in additional charges,
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Puronics Customer Service
Puronics
8 years ago
Thank you for your feedback. We apologize for the inconvenience. Jeff Atkinson, our General Manager, has contacted you and has offered you a discount on your next service call that you have found acceptable. If you have any further questions, please contact Puronics Customer Service at 800-339-8780 or by email at info@puronics.com.
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Trusted Customer
8 years ago
Date of purchase: 09/21/2015
It was on time and administered in a very professional manner.
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Trusted Customer
8 years ago
Date of purchase: 11/03/2015
Impressed with service by Michael.
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TF
Teresa Fincken
8 years ago
Date of purchase: 11/04/2015
What Teresa Fincken said about Puronics:
Doug is always prompt and delightful.
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About Puronics
Water Filtration Systems
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925-456-7000
5775 Positas Road, Livermore, California, 94551, United States
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