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Puronics Reviews

http://www.puronics.com
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

95

8

1

1

3

108

ratings over the past year

Displaying all 2,831 reviews
DC
DAVE CHAPMAN
Wickliffe, OH
9 years ago
Date of purchase: 09/02/2015
What DAVE CHAPMAN said about Puronics:
Puronics mails you plenty of notices when it's time for filter maintenance, responds quickly to set up requested appointments, and delivers the service on time. What more could you ask for?
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Trusted Customer
9 years ago
Date of purchase: 08/28/2015
Excellent service , friendly , helpful and knowledgable !!
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Trusted Customer
9 years ago
Date of purchase: 09/01/2015
Mick was very professional and knowledgeable. He answered all of our questions and completed his job.
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MK
Mathew Ketz
San Jose, CA
9 years ago
Date of purchase: 08/29/2015
What Mathew Ketz said about Puronics:
I’ve owned a Puronics water softener since July of 2014. I bought the big one, the terminator or something like that, the most expensive one. In the past 13 months I’ve owned this water softener it
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Puronics Customer Service
Puronics
9 years ago
Thank you for your feedback. We apologize for the inconvenience. Jeff Atkinson, our General Manager, has contacted you and we are removing your existing system and replacing it with a brand new system, and in addition we are giving you one free filter change. If you have any further questions, please contact Puronics Customer Service at 800-339-8780 or by email at info@puronics.com. Best Regards, Puronics Customer Service
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Trusted Customer
9 years ago
Date of purchase: 09/02/2015
Our water softener is wonderful. We are enjoying it already. Everyone was great to work with especially Debbie who scheduled the appointment and our installer who worked with us in getting it in and
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The Bray family
Anderson Township
9 years ago
Date of purchase: 08/27/2015
What The Bray family said about Puronics:
Everything went as smoothly as expected. Maintenance guy was very courteous.
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Trusted Customer
9 years ago
Date of purchase: 08/27/2015
Service was excellent I wish he was the one who came all the time
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Trusted Customer
9 years ago
Date of purchase: 08/31/2015
Salt delivery on schedule and left at designated location.
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Trusted Customer
9 years ago
Date of purchase: 08/26/2015
I was not happy about being told I needed to replace something in my new water heater that I installed after I installed my paranoiacs filter. The technician said I had sediment but couldn't answer w
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Puronics Customer Service
Puronics
9 years ago
Thank you for your feedback. The discussion the technician had with you regarding your water heater had to do with an anode rod that should be replaced on a periodic basis, as per the instructions in the owners manual for the water heater. This has nothing to do with the water treatment system. We have called you to clarify this. If you have any further questions, please contact Puronics customer support at 800-339-8780 or by email at info@puronics.com. Best Regards, Puronics Customer Service
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Trusted Customer
9 years ago
Date of purchase: 09/01/2015
Each contact from solicitation to execution and follow-up was very professional.
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About Puronics
Water Filtration Systems
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925-456-7000
5775 Positas Road, Livermore, California, 94551, United States
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