The guy that came was nice and he didn't take too long which I do appreciate but the unit is liking a little and it feels unstable. I am not sure if it is a technical issue or manufacture.
Product reviews
the unit leaks a little and it moves when I open the water. I liked the older version better.
Puronics Customer Service
Puronics
9 years ago
Thank you for your feedback. We have been trying to contact you to schedule a service call to resolve the problem. Please contact Puronics Customer Service at 800-339-8780 or by email at info@puronics.com
Best Regards,
Puronics Customer Service
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Trusted Customer
9 years ago
Date of purchase: 08/17/2015
The sales person did not properly identify the water line into the house which caused significantly more piping than planned. Puronics was great in covering that mistake, and the installer of the pip
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Puronics Customer Service
Puronics
9 years ago
Thank you for your feedback. Our General Manager has been out to visit with you to review the installation. We apologize for the inconvenience that has been caused. We will be sending somebody out to take care of the hole and we will be sending you compensation for the plant.
Regards,
Puronics Customer Service
Product reviews
The system has been working great so far and love the soft water...the only draw back is that we had to use new copper piping to bring the system into the house so the taste of the water is still yet
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Trusted Customer
9 years ago
Date of purchase: 08/19/2015
Guys were great. Thank you
Product reviews
Love the water purifier
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Cole & Bobbie Cannon
Sunnyvale, CA
9 years ago
Date of purchase: 08/18/2015
What Cole & Bobbie Cannon said about Puronics:
Michael is excellent. He has been your rep for me for years. He is personable, professional and knowledgeable about wheat needs to be done. Great customer service.
Product reviews
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Trusted Customer
9 years ago
Date of purchase: 07/28/2015
Demitry was awesome! Thanks!
Product reviews
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Trusted Customer
9 years ago
Date of purchase: 08/08/2015
Serviceman was informative, kind and pleasant.
Product reviews
We love our system. Miss it when away.
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Trusted Customer
9 years ago
Date of purchase: 08/15/2015
Great service
Product reviews
Great product
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Trusted Customer
9 years ago
Date of purchase: 08/14/2015
Mike arrived at our home to change our Puronics filter. He was friendly and informative. He also did a check of our water heater and discovered that the anode rod needed replaced. He informed us of
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Product reviews
I like knowing that we are drinking and bathing in purified water. However, we were not informed during the sales pitch just how often the filter would need to be changed and how expensive it would b
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