How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Puronics Reviews | Customer Service Reviews for https://www.feefo.com/reviews/puronics | Feefo

Displaying all 2,831 reviews

CROW,THOMAS

Sullivan, Ohio

2 years ago

Date of purchase: 11/09/2021

What CROW,THOMAS said about Puronics:

James was excellent. Called ahead of time. Very knowledgeable and professional. Took his time and examined everything. Answered all our questions. Great experience. Thank you.

Marie

Puronics

2 years ago

Thank you for your feedback.

Product reviews

Trusted Customer

2 years ago

Date of purchase: 11/09/2021

Jim Myer really knew what he was doing. He explained everything as he installed our new unit. He was very easy to talk too.

Product reviews

Steve Vaughan

2 years ago

Date of purchase: 11/08/2021

What Steve Vaughan said about Puronics:

Two houses and approximately 28 years with Puronics. It's the one thing we knew we had to take with us when we moved to a new home that was 21 years ago. Service is always great and the technicians

...

Read all

Sue Hathaway

Puronics

2 years ago

Thank you for your feedback

Product reviews

Trusted Customer

2 years ago

Date of purchase: 10/27/2021

Technician was knowledgeable and friendly.

Sue Hathaway

Puronics

2 years ago

Thank you for your feedback

Product reviews

Trusted Customer

2 years ago

Date of purchase: 10/26/2021

Service was timely and competent.

Sue Hathaway

Puronics

2 years ago

Thank you for your feedback

Product reviews

FRANCIS MCDONALD

Gilroy, CA

2 years ago

Date of purchase: 10/27/2021

What FRANCIS MCDONALD said about Puronics:

Very good service. The technician arrived on time, was courteous and professional

Sue Hathaway

Puronics

2 years ago

Thank you for your feedback

Product reviews

Trusted Customer

3 years ago

Date of purchase: 07/26/2021

Marcus provided excellent service. Not only did he go out of his way to explain the pros and cons of what Puronics can provide, he explained things I could do myself to keep my water clean and safe.

Sue Hathaway

Puronics

3 years ago

Thank you for your feedback

Trusted Customer

2 years ago

I typed the wrong name in my review. I meant Marcos Pacheco provided excellent service. I respect how he took the time to make sure I understood my options, and provided thorough service I think any customer would expect.

Product reviews

Tony Gast

Cincinnati

2 years ago

Date of purchase: 10/25/2021

What Tony Gast said about Puronics:

Technician was very knowledgeable. Not only about the product he was servicing, but about the company overall. He was also friendly and conversational as well as professional.

Sue Hathaway

Puronics

2 years ago

Thank you for your feedback

Product reviews

Steve Kolesar

2 years ago

Date of purchase: 10/25/2021

What Steve Kolesar said about Puronics:

Very knowledgeable on how the system works and explained it very well.

Sue Hathaway

Puronics

2 years ago

Thank you for your feedback

Product reviews

Trusted Customer

2 years ago

Date of purchase: 10/26/2021

Great job on checking out the system, everything was working properly, will get back to you near 2023 to do filter media Would suggest you offer testing kits to customers, as it would be useful.

Sue Hathaway

Puronics

2 years ago

Thank you for your feedback

Product reviews

Not received a review invite?

About Puronics

Water Filtration Systems

Read all

925-456-7000

5775 Positas Road, Livermore, California, 94551, United States

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Puronics Reviews

Your Puronics SystemWe had our filter cleaned. We do it every 3 years. They always do a great job. Thank you.More reviews of this product (1)View product website

Your Puronics SystemA good experience. A good piece of work. The installation went very well.More reviews of this product (2)View product website

Your Puronics SystemTwo houses and approximately 28 years with Puronics. It's the one thing we knew we had to take with us when we moved to a new home that was 21 years ...More reviews of this product (13)View product website

Your Puronics SystemWorks as advertised, nice soft waterMore reviews of this product (7)View product website

Your Puronics SystemGood product and good serviceMore reviews of this product (88)View product website

Your Puronics SystemI was pleased with the technician - on time, courteous, knowledgeableMore reviews of this product (11)View product website

Your Puronics SystemThe water softener was serviced, and I updated the membrane and filters under the kitchen sink. I am very happy with the changes I made....More reviews of this product (29)View product website

Your Puronics SystemThe Puronics water systems are top of the line. The service technician knew the information on how often this service should be needed, as well as ste...More reviews of this product (88)View product website

Your Puronics SystemDidn't purchase it it was already installedMore reviews of this product (1)View product website

Your Puronics SystemGlad I have owned this system for over 30 years.More reviews of this product (88)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?