I have yet to receive the promised gift card, and they want to charge me to replace shoddy work 😒
Product reviews
They do not honor their promises and they apologize for shoddy installation but will charge 350 bucks to replace and advise that if I do the repair it will negatively effect the warranty
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Trusted Customer
4 months ago
Date of purchase: 05/09/2024
He was on time and got it done.
Reyna Alejandre
Puronics
4 months ago
Thank you for the feedback.
Product reviews
It has worked well so far.
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Trusted Customer
4 months ago
Date of purchase: 05/09/2024
Henry was exceptional, friendly, knowledgeable, prompt
Reyna Alejandre
Puronics
4 months ago
Thank you for the feedback.
Product reviews
It’s a good system,just expensive.
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Christin Reisenauer
Morgan Hill, CA
4 months ago
Date of purchase: 05/09/2024
What Christin Reisenauer said about Puronics:
Installation was exactly as planned. Our technician returned several months later to inspect the performance of the unit. This was done at no charge. Overall, our service has been exceptional.
Reyna Alejandre
Puronics
4 months ago
Thank you for the feedback.
Product reviews
My new water softener looks fantastic and is performing above my expectations.. In addition, your customer service has been exceptional. The technicians have been prompt, courteous, and always mainta
...
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CLAUDE NIKI SMITH
San Jose
4 months ago
Date of purchase: 05/03/2024
What CLAUDE NIKI SMITH said about Puronics:
Excellent service, friendly, knowledgeable and clean. Our service tech even added a water spigot on the outside unit. Very thoughtful!
Reyna Alejandre
Puronics
4 months ago
Thank you for the feedback.
Product reviews
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MT
MARTIN THURMANN
San Jose
4 months ago
Date of purchase: 05/02/2024
What MARTIN THURMANN said about Puronics:
Brandon was amazing! Flawless installation, timely, thorough...
Reyna Alejandre
Puronics
4 months ago
Thank you for the feedback.
Product reviews
Very fast service, tech Brandon was amazing. On time and did a very thorough job, solid installation. We look forward to great water!
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KATHY WETHERELL
Livermore
4 months ago
Date of purchase: 05/02/2024
What KATHY WETHERELL said about Puronics:
Excellent, see previous comments
Product reviews
Very pleased how puronics handled our issue with our softener. Once we called, we had a replacement installed within a week. Scott did a great job installing the softener and explaining the features.
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