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Rachael’s Kitchen Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/racheals-kitchen-ltd | Feefo

Displaying all 4,822 reviews

Choo Low

Sydney , Australia

2 days ago

Date of purchase: 08/28/2024

What Choo Low said about Rachael’s Kitchen Ltd:

Excellent service

Chantal

Rachael’s Kitchen Ltd

1 day ago

Thank you for your 5* rating! 🧁

Product reviews

I live in Sydney, Australia and actually ordered this cupcakes for my best friend’s bday in London. I am really happy with the delivery and my friend’s reaction which I have included here. Will send i

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Chantal

Rachael’s Kitchen Ltd

1 day ago

We are thrilled that your friend loved her birthday delivery! Thank you for taking the time to give us your feedback and upload the lovely photos too. We hope to welcome you back again in the future! 🧁

Andrew McWilliamson

3 days ago

Date of purchase: 08/28/2024

What Andrew McWilliamson said about Rachael’s Kitchen Ltd:

Service was great delivered on time no problems or hassle ordered for a birthday and they came on the date I wanted will be ordering more in the future.

Chantal

Rachael’s Kitchen Ltd

1 day ago

Hello Andrew, thank you for your feedback and 5* rating! We look forward to sending you another batch very soon! 🧁

Product reviews

Verity Johnson

London

3 days ago

Date of purchase: 08/27/2024

What Verity Johnson said about Rachael’s Kitchen Ltd:

Efficient and effective. Love the ice pack to keep the contents fresh.

Chantal

Rachael’s Kitchen Ltd

1 day ago

Hello Verity, thank you for your feedback and 5* rating! 🧁

Product reviews

Trusted Customer

3 days ago

Date of purchase: 08/19/2024

It was fantastic!

Chantal

Rachael’s Kitchen Ltd

1 day ago

Thank you for your 5* rating! 🧁

Product reviews

The cupcakes tasted DELICIOUS and they were so beautifully decorated. We got lots of pictures with them. The customer service and delivery were great too! 100% recommend!

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Chantal

Rachael’s Kitchen Ltd

1 day ago

We are so pleased that the cupcakes were so thoroughly and enjoyed. Thank you for your lovely feedback and photo, we really appreciate it and hope to welcome you back again soon 🧁

Rachael Wood

Louth

3 days ago

Date of purchase: 08/28/2024

What Rachael Wood said about Rachael’s Kitchen Ltd:

Top notch, easy to place the order and lots of delivery options

Chantal

Rachael’s Kitchen Ltd

1 day ago

Thank you for your glowing feedback Rachael! 🧁

Product reviews

A thing of beauty!! Amazingly well packaged and temperature controlled! If I thought that wasn't enough the cupcakes were a work of art! They were a gift to my colleagues on my last day working with t

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Chantal

Rachael’s Kitchen Ltd

1 day ago

We are so pleased that the cupcakes were such a hit on your last day of work. Thank you for taking the time to give us your feedback, we really appreciate it and hope to welcome you back to Rachael's Kitchen again very soon 🧁

Trusted Customer

3 days ago

Date of purchase: 08/22/2024

Not bad dellivery time, only think is messed up box

Chantal

Rachael’s Kitchen Ltd

1 day ago

Thank you for your feedback, it is important to us. It is a great shame to see that the courier must have been a little heavy handed on this occaison. We'd hate to leave you feeling dissapointed, I have checked our system and can't see any contact with our customer service team as yet, do reach out to us so that we can look into this for you yum@rachaelskitchen.co.uk

Product reviews

I have purchased cupcakes from Rachael’s kitchen before and it was superb but this time I bought red roses cupcakes and there are icing everywhere in the box. This is a gift to special a friend and I

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Chantal

Rachael’s Kitchen Ltd

1 day ago

Suzi McClelland

Walton on Thames

3 days ago

Date of purchase: 08/22/2024

What Suzi McClelland said about Rachael’s Kitchen Ltd:

Great next day delivery! Wonderful cupcakes as usual..Beautifully presented and delicious!

Chantal

Rachael’s Kitchen Ltd

1 day ago

Hello Suzi, thank you for your feedback and 5* rating! We are thrilled that the cupcakes were delicious and we hope to welcome you back again in the future 🧁

Product reviews

Salima Rajap

Brighton

3 days ago

Date of purchase: 08/22/2024

What Salima Rajap said about Rachael’s Kitchen Ltd:

Professional service from order to delivery.

Chantal

Rachael’s Kitchen Ltd

1 day ago

Hello Salima, thank you for your review, we are pleased that the Message cupcakes were well received and enjoyed and hope to see you again soon! 🧁

Product reviews

Australia

4 days ago

Date of purchase: 08/25/2024

What KC said about Rachael’s Kitchen Ltd:

The service was professional, with lots of updates throughout the order and delivery.

Chantal

Rachael’s Kitchen Ltd

1 day ago

Hello Katie, thank you for your glowing feedback and 5* rating! We are thrilled that you rate our service so highly 🧁

Product reviews

I live in Australia and ordered for my mums birthday in UK, I took a risk and it paid off! The cupcakes arrived on time, in great condition and very delicious! Highly recommend, Thank you Rachael's Ki

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Chantal

Rachael’s Kitchen Ltd

1 day ago

Hello Katie, we are delighted to have been able to help you get a lovely gift to your Mum from afar and pleased that she enjoyed the cupcakes. We hope to welcome you back again in the future 🧁

Ines Ferreira

Hertfordshire

4 days ago

Date of purchase: 08/19/2024

What Ines Ferreira said about Rachael’s Kitchen Ltd:

Great. Customer service was also fast to reply when i had a query.

Chantal

Rachael’s Kitchen Ltd

1 day ago

Hello Ines, thank you for your lovely feedback! We are pleased that you enjoyed the gluten free cupcakes and hope to welcome you back again in the future 🧁

Product reviews

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About Rachael’s Kitchen Ltd

At Rachael's Kitchen we send beautiful handmade gift cupcakes. Choose from our menu of over 40 flavours, all our cupcakes are sent in beautiful gift packaging and finished with a hand tied ribbon. Next day delivery available across the UK. We also offer personalised cupcakes including Photo Cupcakes, Message Cupcakes and Logo Cupcakes.

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01903 202 210

Unit 9, Northbrook Business Park, Worthing, West Sussex, BN14 8PQ, United Kingdom

Fill Your Own Box of 12 Cupcakes | Mix & Match Your Favourite Flavours | Best Seller | Next Day UK Delivery

Personalised Cupcakes | Box of 6 | Add Any Personal Message | Next Day UK Delivery

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Rachael’s Kitchen Ltd Reviews

Tasting MenuI live in Sydney, Australia and actually ordered this cupcakes for my best friend’s bday in London. I am really happy with the delivery and my friend’...More reviews of this product (525)View product website

Fill Your Own SelectionThis is the second time I bought these cupcakes and they were great once again I would highly recommend them I will be buying more in future....More reviews of this product (888)View product website

Photo CupcakesGorgeous cakes,wonderful presentation. Efficient delivery.More reviews of this product (265)View product website

Congratulations Cupcake SelectionThe cupcakes tasted DELICIOUS and they were so beautifully decorated. We got lots of pictures with them. The customer service and delivery were great ...More reviews of this product (13)View product website

Engagement Cupcake SelectionThe cupcakes tasted DELICIOUS and they were so beautifully decorated. We got lots of pictures with them. The customer service and delivery were great ...More reviews of this product (9)View product website

Tasting MenuA thing of beauty!! Amazingly well packaged and temperature controlled! If I thought that wasn't enough the cupcakes were a work of art! They were a g...More reviews of this product (525)View product website

Bouquet of Red RosesI have purchased cupcakes from Rachael’s kitchen before and it was superb but this time I bought red roses cupcakes and there are icing everywhere in ...More reviews of this product (43)View product website

Tasting MenuAs usual excellent service from Rachael’s..prompt delivery and fabulous cupcakes. Presentation was fab!More reviews of this product (525)View product website

Message CupcakesBeautifully presented cupcakes which tasted great! Very easy to order, they make the perfect gift. Definitely recommend.More reviews of this product (359)View product website

Fill Your Own SelectionI live in Australia and ordered for my mums birthday in UK, I took a risk and it paid off! The cupcakes arrived on time, in great condition and very d...More reviews of this product (888)View product website

Photo and Message Cupcakes - Gluten FreeThe cupcakes (gluten free option) arrived on the designated date. They were very tasty and one of the guests even wanted to know where did we get them...More reviews of this product (8)View product website

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