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Railtrail Tours Reviews | Customer Service Reviews for https://www.feefo.com/reviews/railtrail-tours | Feefo

Displaying all 5,077 reviews

Mrs Ruth Millard

Buckingham

6 months ago

Date of purchase: 03/14/2024

What Mrs Ruth Millard said about Railtrail Tours:

The person I talked to was fantastic. I hadn't booked this type of thing before and she went through the whole process with me which took 30 minutes. She answered all my questions and made sure that

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Mark

Railtrail Tours

4 months ago

Thank you for your gracious words! We’re delighted to hear you enjoyed our customer service staff's help and kindness. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to hearing from you again soon!

Mr Constantine Louis

6 months ago

Date of purchase: 03/12/2024

What Mr Constantine Louis said about Railtrail Tours:

My booking was straightforward and Marie was very professional

Mark

Railtrail Tours

4 months ago

Thank you so much for taking the time to leave us a 5-star rating; it’s much appreciated! We’re delighted to hear you enjoyed Marie's customer service. We look forward to seeing you on your Railtrail tour.

Dr Roger Shimmin

6 months ago

Date of purchase: 03/09/2024

What Dr Roger Shimmin said about Railtrail Tours:

Very easy to select and then book online.

Mark

Railtrail Tours

4 months ago

Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Mrs Anne Fripp

6 months ago

Date of purchase: 03/07/2024

What Mrs Anne Fripp said about Railtrail Tours:

Excellant service from booking to going on our holiday. The planning is superb from start to finish.

Mark

Railtrail Tours

4 months ago

Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Richard John Temple

HEREFORD

6 months ago

Date of purchase: 03/05/2024

What Richard John Temple said about Railtrail Tours:

I have been on 4 tours with Railtrail in the past twelve months, visiting France, The Netherlands, Germany and Newcastle. I have since booked two more tours for later this year because the tours are w

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Mark

Railtrail Tours

4 months ago

Thank you for taking the time to leave us a four-star review. We’re glad to know that you had a positive experience with us. Your feedback is valuable, and we’re always striving to improve. If there’s anything specific you think we could do better, please feel free to share. We look forward to welcoming you back on a Railtrail tour.

Trusted Customer

6 months ago

Date of purchase: 03/02/2024

Excellent tour

Mark

Railtrail Tours

4 months ago

Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Mr Andrew Parker

Chessington

6 months ago

Date of purchase: 01/08/2024

What Mr Andrew Parker said about Railtrail Tours:

Excellent, including the tour manager, who dealt with problems very well.

Product reviews

Trusted Customer

6 months ago

Date of purchase: 02/03/2024

Excellent trip tour manager was helpful & knew the area hotel was very good food at breakfast & dinner was excellent. Pool & spar nice after day out .

Product reviews

Mrs Helen Williams

6 months ago

Date of purchase: 02/28/2024

What Mrs Helen Williams said about Railtrail Tours:

Phoned them to make an enquiry about the suitability of one of their tours and after a reassuring conversation booked a tour for later in the year.

Mark

Railtrail Tours

4 months ago

Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Trusted Customer

6 months ago

Date of purchase: 02/26/2024

answered the phone very well. clear messages about a date change well handled. seemed very efficient on phone. no more comments needed.

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About Railtrail Tours

Quality Escorted Holidays By Train. On a Railtrail Tours quality escorted holiday all the details are taken care of by us – allowing you to relax and enjoy the unique – and green - experience that is travelling by train.

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01538 382323

21 The Smithfield Centre, Leek, Staffordshire, ST13 5JW, United Kingdom