How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Railtrail Tours Reviews | Customer Service Reviews for https://www.feefo.com/reviews/railtrail-tours | Feefo

Displaying all 5,077 reviews

Trusted Customer

9 years ago

Date of purchase: 02/16/2015

When making the booking the staff were efficient and courteous. The whole process was very quickly dealt with

Trusted Customer

9 years ago

Date of purchase: 02/16/2015

When making the booking the staff were efficient and courteous. The whole process was very quickly dealt with

Trusted Customer

9 years ago

Date of purchase: 01/30/2015

Have only booked with this company. So ca not comment on the actual holiday.

Trusted Customer

9 years ago

Date of purchase: 01/30/2015

Have only booked with this company. So ca not comment on the actual holiday.

Trusted Customer

9 years ago

Date of purchase: 02/18/2015

The young man (originally from Liverpool) who dealt with our booking handled everything very well indeed - a credit to the company!

Railtrail Tours

9 years ago

Thank you very much for your feedback and your kind words about Jacob. He joined us two years ago as an apprentice, a young man lacking in confidence. He is a lovely lad and watching him develop has been a great experience. And he has hidden talents; you won't find many 19 year old lads from Liverpool who have taught themselves Japanese! We all hope you will enjoy your Railtrail holiday to the fantastic Harz. Kind regards, Rob Rob Carroll Commercial Manager Railtrail Tours Ltd

Trusted Customer

9 years ago

Date of purchase: 02/18/2015

The young man (originally from Liverpool) who dealt with our booking handled everything very well indeed - a credit to the company!

Railtrail Tours

9 years ago

Trusted Customer

9 years ago

Date of purchase: 03/04/2015

Only made booking - reserve comments till later

Trusted Customer

9 years ago

Date of purchase: 03/04/2015

Only made booking - reserve comments till later

Trusted Customer

9 years ago

Date of purchase: 11/05/2014

Thank you.My experience with Railtrail Tours has been excellent.I have to date only travelled once,in Feb.2014,but important details,i.e.pickup-points,platform schedules,personal attention from staff

...

Read all

Railtrail Tours

9 years ago

Thank you very much for your feedback and your kind comments. We hope you will continue to enjoy your experience with our company. Kind regards, Rob Rob Carroll Commercial Manager Railtrail Tours Ltd

Trusted Customer

9 years ago

Date of purchase: 11/05/2014

Thank you.My experience with Railtrail Tours has been excellent.I have to date only travelled once,in Feb.2014,but important details,i.e.pickup-points,platform schedules,personal attention from staff

...

Read all

Railtrail Tours

9 years ago

Thank you very much for your feedback and your kind comments. We hope you will continue to enjoy your experience with our company. Kind regards, Rob Rob Carroll Commercial Manager Railtrail Tours Ltd

Not received a review invite?

About Railtrail Tours

Quality Escorted Holidays By Train. On a Railtrail Tours quality escorted holiday all the details are taken care of by us – allowing you to relax and enjoy the unique – and green - experience that is travelling by train.

Read all

01538 382323

21 The Smithfield Centre, Leek, Staffordshire, ST13 5JW, United Kingdom