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Railtrail Tours Reviews | Customer Service Reviews for https://www.feefo.com/reviews/railtrail-tours | Feefo

Displaying all 5,077 reviews

Ms Valerie Bell

Birmingham

2 months ago

Date of purchase: 06/20/2024

What Ms Valerie Bell said about Railtrail Tours:

It was easy to book and they responded to my query immediately.

Mark

Railtrail Tours

2 months ago

Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Mr Stuart Melvyn Wood

Petts Wood, Kent

2 months ago

Date of purchase: 05/24/2024

What Mr Stuart Melvyn Wood said about Railtrail Tours:

I found the service acceptable. An initial introduction meeting (where participants intrdocued themselves) would have been a good idea to break the ice.

Mark

Railtrail Tours

2 months ago

Thank you for taking the time to leave us a four-star review. We’re glad to know that you had a positive experience with us. Your feedback is valuable, and we’re always striving to improve. If there’s anything specific you think we could do better, please feel free to share. We look forward to welcoming you back on a Railtrail tour.

Product reviews

Mr John Mends

St Albans

2 months ago

Date of purchase: 06/17/2024

What Mr John Mends said about Railtrail Tours:

Had a question so rang and was given the answer by a very pleasant person and then booked easily online

Mark

Railtrail Tours

2 months ago

Thank you so much for taking the time to leave us a 5-star review.

Mrs Margaret Wendy Wright

Bradford

2 months ago

Date of purchase: 05/23/2024

Mark

Railtrail Tours

2 months ago

Thank you so much for taking the time to provide feedback!

Product reviews

Trusted Customer

2 months ago

Date of purchase: 05/24/2024

Product reviews

Mr Eric Holmes

2 months ago

Date of purchase: 05/23/2024

What Mr Eric Holmes said about Railtrail Tours:

Excellent

Mark

Railtrail Tours

2 months ago

Your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!

Product reviews

Trusted Customer

2 months ago

Date of purchase: 05/23/2024

Friendly and helpful.

Mark

Railtrail Tours

2 months ago

Thank you so much for taking the time to leave us a 5-star review.

Product reviews

Mr Frank Marshall

Fordham, Ely.

2 months ago

Date of purchase: 05/23/2024

What Mr Frank Marshall said about Railtrail Tours:

Very easy to book online. Any queries quickly answered by a phone call to very pleasant Customer services person.

Mark

Railtrail Tours

2 months ago

Thank you so much for taking the time to leave us a 5-star review.

Product reviews

Mr Philip Crump

Winchester

3 months ago

Date of purchase: 05/13/2024

What Mr Philip Crump said about Railtrail Tours:

Very easy to book and instructions and itinerary were delivered in plenty of time. tour manager was superb.

Product reviews

Excellent hotel, room and food were superb Excellent tour manager who was enthusiastic and very approachable and helpful. All excursions were very interesting and superbly organised.

Mark

Railtrail Tours

2 months ago

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day.

Mr Gerald Crease

Stowmarket

3 months ago

Date of purchase: 05/26/2024

What Mr Gerald Crease said about Railtrail Tours:

Absolutely superb. No worries about times quality of accommodation or food. Any possible snags the tour manager deals with, probably before you even realise there is a problem. My 4th holiday with Rai

...

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Mark

Railtrail Tours

2 months ago

Your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!

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About Railtrail Tours

Quality Escorted Holidays By Train. On a Railtrail Tours quality escorted holiday all the details are taken care of by us – allowing you to relax and enjoy the unique – and green - experience that is travelling by train.

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01538 382323

21 The Smithfield Centre, Leek, Staffordshire, ST13 5JW, United Kingdom

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Railtrail Tours Reviews

The Australian (Ground Only)good coverage of the heritage railways of NSW, Victoria & South Australia.Hotels and ground transport were fine and acceptable.More reviews of this product (2)View product website

North East SteamThe guide ( Les ) was really good. Have travelled with this company four times now and this was one of the best. All the steam part of it was good....More reviews of this product (6)View product website

The Australian (Ground Only)Enjoyable trip. Very pleased with it all.More reviews of this product (2)View product website

North East SteamGood hotel: Good coach company & driver. Excellent tours , especially to Beamish Would probably repeat in the futureMore reviews of this product (6)View product website

North East SteamExcellent tour, great content and very good tour managerMore reviews of this product (6)View product website

North East SteamVibrant stay in Newcastle, good hotel with nice food and service, nice room with a view as well. right next to the station. Good well paced trips in ...More reviews of this product (6)View product website

Canals, Steam & Historic ChesterExcellent hotel, room and food were superb Excellent tour manager who was enthusiastic and very approachable and helpful. All excursions were very int...More reviews of this product (18)View product website

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