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Real Madrid Official Online Store Reviews

http://shop.realmadrid.com/stores/realmadrid/en
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Real Madrid Official Online Store is no longer an active Feefo customer
Displaying all 2,911 reviews
Trusted Customer
9 years ago
Date of purchase: 12/16/2014
Order never arrived and retailer was not particularly useful when contacted them about non-delivery. It was never found or redelivered. Eventually refunded.
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Real Madrid Official Online Store
Real Madrid Official Online Store
9 years ago
We sincerely apologise for the inconvenience caused and would like to thank you for taking the time to provide us with your feedback. We would also like to apologise that at the time the issue occurred, we were unable to resolve this to our usually high standard and would therefore like to offer you a 15 % discount to which a note has been made against this order on your account. Again, please accept our sincere apologies. Kind Regards Customer Services
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Trusted Customer
9 years ago
Date of purchase: 12/03/2014
Easy to use website with clear product info.
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Trusted Customer
9 years ago
Date of purchase: 01/19/2015
great service
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Trusted Customer
9 years ago
Date of purchase: 12/14/2014
Goods arrived earlier than expected
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Trusted Customer
9 years ago
Date of purchase: 12/12/2014
No problem with online ordering. Delivery Was exceptionally quick especially since it was the Christmas period. Fantastic. Will be ordering again!
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Trusted Customer
9 years ago
Date of purchase: 02/06/2015
Quick delivery, awesome product. Nothing bad to say, apart from being quite expensive.
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Trusted Customer
9 years ago
Date of purchase: 12/08/2014
The order placed was sent without BALE lettering and numbering. There was no stock prior to Christmas in youth sizes to re order.
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Real Madrid Official Online Store
Real Madrid Official Online Store
9 years ago
Thanks for your feedback. I apologise for the inconvenience this has caused, however I can see that your issue has now been resolved. Thank you for taking the time to contact us. Kind Regards Customer Services
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Trusted Customer
9 years ago
Date of purchase: 12/11/2014
The web site would not always load and did not have good stock levels
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Real Madrid Official Online Store
Real Madrid Official Online Store
9 years ago
Thank you for your feedback. Please can you confirm if the offer of the refund was accepted? Kind Regards Customer Services
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Trusted Customer
9 years ago
Date of purchase: 02/03/2015
easy to use one line service and excellent phone service
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Trusted Customer
9 years ago
Date of purchase: 01/12/2015
very good service
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About Real Madrid Official Online Store
The official Real Madrid store is the online store of Real Madrid FC. Featuring the very latest Real Madrid products direct from the club. We have everything you need to support Real Madrid! The Real Madrid store provides a comprehensive choice of official adidas football shirts, training shirts, fashion and accessories. Kit your home out with official Real Madrid Souvenirs and Gifts, exclusively available direct from the club.
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0161 219 7803
Greengate, Middleton, Manchester, ., M24 1FD, United Kingdom
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About Real Madrid Official Online Store
The official Real Madrid store is the online store of Real Madrid FC. Featuring the very latest Real Madrid products direct from the club. We have everything you need to support Real Madrid! The Real Madrid store provides a comprehensive choice of official adidas football shirts, training shirts, fashion and accessories. Kit your home out with official Real Madrid Souvenirs and Gifts, exclusively available direct from the club.