knowledgeable and courteous people. Filling out the questionaire was a little bit of a problem. Once I entered my initial instead of my first name, I couldn't correct it. Had to call in.
I found the website to be somewhat cumbersome. For example, when I clicked on a particular trip to learn more and then wanted to go back to see other trips, it took me back to the top and I had to sc
Person I spoke to on the phone was very helpful. I wanted to book two trips, one domestic and one international and he helped with both. I had a friend who was going on both trips and had already si
We haven’t gone on our trip yet but so far the representatives that I’ve spoken with enrolling have been very helpful, friendly, knowledgeable, excellent at explaining and answering my questions.
Hi Bernice, we would like to understand the star rating you gave us. Was your experience not satisfactory? Please let us know. Thanks, Your Friends at Road Scholar
BC
Bernice Colway
5 years ago
As I recall, the question was about our online registration. The choice of "not applicable" was not available. We registered by phone and that was satisfactory, or excellent. However, when asked about the online process, we cannot give a rating of anything.
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