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Sass & Belle Reviews

Rated
Excellent

Independent and based in London, we’re all about the joy of home sprucing and the love in gift-giving.

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

320

25

15

4

12

376

ratings over the past year

Displaying all 7,572 reviews
Trusted Customer
8 years ago
Date of purchase: 12/14/2015
Wasn't impressed when contacted 2 full days after ordering to say an item was out of stock when I assumed the items would already be in the post by then. I was also given the incorrect options despite
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Aiko Phillips
Sass & Belle
8 years ago
Hello there. I am sorry that there was a delay in the dispatch of your order. Christmas is the busiest time of the year and we do our best to dispatch orders as quickly as possible. We are also sorry to hear that you received an incorrect item, we will be very happy to send you a replacement.
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Trusted Customer
8 years ago
Date of purchase: 12/14/2015
Mostly OK Shame our choice of mug was out of stock
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Susan Smith
8 years ago
Date of purchase: 12/14/2015
What Susan Smith said about Sass & Belle:
saw this on web chose penny the owl as colours go with my granddaughters bedroom it did take longer to arrive but this was due to Christmas post.
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emma leighton
8 years ago
Date of purchase: 12/13/2015
What emma leighton said about Sass & Belle:
Good overall
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Trusted Customer
8 years ago
Date of purchase: 12/13/2015
Lovely item, but no idea why it took them so long to despatch my order since I wasn't kept updated.
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Aiko Phillips
Sass & Belle
8 years ago
Hello there. I am sorry to hear that there was a delay in receiving your order. We dispatched your order 2 days after it was placed and it was received on the 21st December. I would suggest that your order was delayed by the delivery service who were also very busy over the Christmas period. We hope that next time you should receive your order much quicker!
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Trusted Customer
8 years ago
Date of purchase: 12/13/2015
Great service gorgeous items
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Trusted Customer
8 years ago
Date of purchase: 12/12/2015
Given that I phoned to ask for refund on 3 of the 7 items I ordered, staff were apologetic and helpful, and facilitated refund speedily.
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Aiko Phillips
Sass & Belle
8 years ago
Hello there. Thank you for your feedback. I am pleased to hear that your concerns were addressed promptly and efficiently. We look forward to any future orders you choose to place with us.
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Trusted Customer
8 years ago
Date of purchase: 12/12/2015
Fantastic
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Trusted Customer
8 years ago
Date of purchase: 12/07/2015
Very good service thanks. Would recommend company and hopefully will purchase from them again.
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Trusted Customer
8 years ago
Date of purchase: 12/12/2015
Easy to order and received a despatched notification
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About Sass & Belle
At Sass & Belle, we create exciting and original products designed to make you smile. Our story began in 1998 when our founder, Richard Stone, caught the retail bug and the business RJB Stone was born. With our talented design team bringing a unique charm and style to the ranges, the company evolved into the Sass & Belle brand you know today. Loved and nurtured by a fabulous and loyal team, with our designers at the heart, we are fast becoming an internationally recognised brand.
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4.12 Tintagel House, 92 Albert Embankment, London, SE1 7TY, United Kingdom
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About Sass & Belle
At Sass & Belle, we create exciting and original products designed to make you smile. Our story began in 1998 when our founder, Richard Stone, caught the retail bug and the business RJB Stone was born. With our talented design team bringing a unique charm and style to the ranges, the company evolved into the Sass & Belle brand you know today. Loved and nurtured by a fabulous and loyal team, with our designers at the heart, we are fast becoming an internationally recognised brand.