All was just as it should be. The rep at the resort did her job well.
Product reviews
An excellent hotel. The best hotel food we have ever had. The bedroom was rather small, but we can't let that detract from the overall rating because it was a really very nice place.
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Trusted Customer
9 years ago
Date of purchase: 03/05/2015
We filled in the postal questionnaire and posted it in the pre-addressed envelope; we had a great holiday
Frank D Riley
Product reviews
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Trusted Customer
9 years ago
Date of purchase: 03/16/2015
Telephone answered straight away, and by a human being. Friendly, helpful staff and resort reps. Honest brochure. A good holiday/experience-one of my best
Product reviews
All that I -as per the brochure. Friendly staff.expected it to be
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Trusted Customer
9 years ago
Date of purchase: 03/11/2015
Good experience and everything that was asked for was done.
The Cape Verde Experience
The Cape Verde Experience
9 years ago
Sorry you felt the Iberostar Club Boa Vista Hotel was not of a 5 star standard and there was not as much choice of food if eating at a later time. The general feedback we receive is good but I will forward your comments to the General Manager so he is aware.
As hotel standards and service levels in Cape Verde cannot be compared with other destinations, we have created our own ratings system based upon standards available on the islands and feedback from our customers. As a result of this, we have graded the hotel a 4.5.
I hope you enjoyed your holiday overall and thanks for your comments.
Product reviews
Definitely not 5 star and late eating at either lunch or dinner meant poor choice of food. Would not go back to this hotel
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Trusted Customer
9 years ago
Date of purchase: 02/16/2015
The staff at Cape Verde Experience were informative and very helpful guiding us skillfully through the booking process.
Product reviews
This is an excellent hotel from which to view the Carnival which processes through the square immediately in front of the hotel. Views of the Carnival from the hotel's terrace are superb. Users at th
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Trusted Customer
9 years ago
Date of purchase: 02/09/2015
Very good. helpful, knowledgeable staff. Good local knowledge.
Product reviews
Fantastic hotel - would stay here again. Perfectly located, welcoming staff, excellent facilities.
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Trusted Customer
9 years ago
Date of purchase: 02/25/2015
All aspects of service absolutely first class
Product reviews
Top class hotel in every respect with particularly good staff
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Trusted Customer
9 years ago
Date of purchase: 02/26/2015
Capable informative rep very efficient
Product reviews
Definitely best choice of hotel on the Island. Friendly staff, good food and service. Very clean.
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Trusted Customer
9 years ago
Date of purchase: 02/19/2015
Excellent information and advice given in response to our phone enquiries about the hotel and bed and board options.
Product reviews
Super hotel with very friendly staff. Standards throughout were extremely high. Layout of the hotel and grounds gave a lovely feeling of space, with no sense of overcrowding.
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Trusted Customer
9 years ago
Date of purchase: 02/19/2015
Would be excellent in terms of UK team and Sal team.
Product reviews
Just a few little details would improve things enormously. Search Trip Advisor for a recent post to get fuller feedback.
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.