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Ski Safari Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ski-safari | Feefo

Displaying all 120 reviews

Jenny Sandum

1 year ago

Date of purchase: 04/05/2023

What Jenny Sandum said about Ski Safari:

Brilliant, personalised way to book a great ski holiday!

Andy Hemingway

Ski Safari

12 months ago

Thank you so much for your wonderful review, Jenny. I am so pleased to hear you find the service we provide is personalised to you and offers you a great ski holiday. And thank you for your fifth booking with us and fourth time holiday to Scandinavia. I hope you have a wonderful stay with us in Åre at Copperhill Mountain Lodge. Andy Hemingway, Product & Sales Manager

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Benjamin Jackson

1 year ago

Date of purchase: 03/03/2023

What Benjamin Jackson said about Ski Safari:

Great knowledge and service

Rupert Hatfield

Ski Safari

12 months ago

Hi Benjamin Thanks so much for taking the time to send in a review. Always nice to know that customers are happy with what we do. Enjoy the trip to Whistler and I look forward to hearing all about it and then helping plan the next adventure. Regards Rupert

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Trusted Customer

1 year ago

Date of purchase: 03/15/2023

Would highly recommend - the staff are all friendly and willing to go the crea mile in helping you get the holiday you want - amending things when plans change too!

Carina Wilthil

Ski Safari

12 months ago

Hi, Thank you for the kind feedback, I'll be sure to share this with the team. I'm glad we were able to help, have a lovely time on your holiday! Kind regards, Carina

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Trusted Customer

1 year ago

Date of purchase: 03/16/2023

Know their products - good suggestions. Deals readily communicated which concentrates mind

Andy Knights

Ski Safari

12 months ago

Thank you so much for your review. I am really pleased we found a fantastic holiday for you this coming winter. Have a great time in Canada. Kind regards, Andy

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Trusted Customer

1 year ago

Date of purchase: 03/22/2023

As always excellent personal service.

Andy Knights

Ski Safari

12 months ago

Thank you so much for your review. We are so grateful for your 15+ years of business, we really do appreciate having amazing customers as yourselves who make the booking journey so enjoyable. We know you will have another amazing holiday to Sun Peaks this winter. Kind regards, Andy

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Trusted Customer

1 year ago

Date of purchase: 03/10/2023

Booked a miserable flight but coupla weeks later changed airport and flight, no problem at all.

Carina Wilthil

Ski Safari

12 months ago

Hi, I'm happy to hear we were able to make improved changes to your booking. I hope you have a great holiday! Kind regards, Carina

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John Bauckham

1 year ago

Date of purchase: 04/05/2023

What John Bauckham said about Ski Safari:

Very helpful. Created a holiday based on my needs

Zara Knights

Ski Safari

12 months ago

Thank you for your review, John. I hope you have an amazing time in Åre this Christmas!

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Keith Lewis-badgett

Burton Bradstock

1 year ago

Date of purchase: 04/25/2023

What Keith Lewis-badgett said about Ski Safari:

Great service and always keep in touch and follow thro' to ensure all details are covered

Jack Scotford-Smith

Ski Safari

10 months ago

Hi Keith, Thank you for you kind review, this will be your 24th holiday with us over the last last 18 years ! You are a very valued customer and we really appreciate your business. Jack Scotford-Smith Product & Sales Specialist

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Esther Clark

1 year ago

Date of purchase: 02/13/2023

What Esther Clark said about Ski Safari:

All the team at ski safari are always very helpful , very polite and nothing is too much trouble for them . They always reply promptly to any questions you may have . This is the 3rd time we have used

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Andy Hemingway

Ski Safari

12 months ago

Thank you very much for your gold star review on our customer service, Esther. We really appreciate your kind words on all the team here being responsive, polite and nothing ever being too much trouble for us to answer. I hope you have a wonderful stay returning for a second year in a row to Copperhill Mountain Lodge in Åre. Andy Hemingway, Product & Sales Manager

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Julie Walker

NOTTINGHAM,

1 year ago

Date of purchase: 04/27/2023

What Julie Walker said about Ski Safari:

Superb. I have booked my Winter holidays with Ski Safari for many years. The level of service they provide is second-to-none. Amazing & friendly staff.

Rupert Hatfield

Ski Safari

12 months ago

Hi Julie Thank you for taking the time to send in your review - we do strive to exceed expectations and go above and beyond and it is great to get confirmation that we continue to achieve this. It makes all the hard work worthwhile. You first booked with Ski Safari in 2008 and you have been on some bucket list trips over the years - Park City, Aspen, Niseko and Whistler to name a few. I hope that this year's trip to Whistler is another success and I look forward to helping you in the future. Kind Regards Rupert

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About Ski Safari

Tailor-made ski holidays to North America, Japan, Scandinavia and Switzerland since 1996. Our mission is to provide every customer with their perfect ski holiday. Voted Best Small Travel Company for Ski/Winter Sports Holidays 2019-2023 in the British Travel Awards.

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+44 (0)1273 224066

Alpha House, St Johns Road, Hove, East Sussex, BN3 2FT, United Kingdom