1st class service and product , very helpful and friendly staff and fast delivery
Product reviews
Good quality product and made in Britain not China
Another good product burns better than other charcoal we've tried
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Trusted Customer
1 year ago
Date of purchase: 06/11/2023
Very pleased with the service and I would recommend them to others.
Product reviews
Good quality in both the sizes I ordered
These sizes are suitable for most things. I use them for sealing joints of meat for the freezer
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Trusted Customer
1 year ago
Date of purchase: 07/16/2023
Excellent service
Product reviews
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Trusted Customer
1 year ago
Date of purchase: 05/17/2023
Through no fault of theirs our machine was faulty.
When we reported this we had to at our own expense and organisation arrange for it to be returned.
Vickie Hawley
sousvidetools.com
1 year ago
I am sorry to read your feedback, its how we deal with problems that sets us apart as a business and I take your points on board and will look into our procedures on faulty products.
Product reviews
It’s faulty ……………………………..
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Trusted Customer
1 year ago
Date of purchase: 05/31/2023
Quick delivery, items all as ordered and carefully packed.
Product reviews
Good product at good price. A few teething / learning issues with use but pretty straightforward
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Trusted Customer
1 year ago
Date of purchase: 07/18/2023
Charcoal arrived on time so excellent service. Haven't opened yet do can't comment on quality
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Trusted Customer
1 year ago
Date of purchase: 07/19/2023
Excellent products at great prices, plus a speedy delivery
Product reviews
Excellent product at a great price
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Trusted Customer
1 year ago
Date of purchase: 07/11/2023
I would recommend this service, I got what I wanted when I wanted it
Product reviews
efficient and effective good
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Trusted Customer
1 year ago
Date of purchase: 06/08/2023
First class service as usual. Delivered within hours, beautifully packed super quality, and works to perfection. What more is there to say?
Product reviews
Quality item, Perfect for my home cook needs. ( I’m very fussy!) My only wish is,I had bought this sooner.
Small bags, though well packaged and good quality Work very well
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.