LendingCrowd Reviews

Thank you for your feedback! We are glad to hear that you have enjoyed your investing experience so far! It is important to us that the information about the available accounts, investing process and risks involved is clear so that investors can make an informed decision about investing their money in P2P lending. We are also always happy to answer any questions over the phone or by email.

Thank you for your feedback! We are always happy to answer any questions you may have over phone or email. The 1% withdrawal fee applies to both the Growth and Income accounts (standard and ISA), this is a competitive fixed rate that many of our competitors impose as well. This fee is charged on any capital withdrawn from the account and is not chargeable on any interest that is withdrawn - https://www.lendingcrowd.com/investor-account/.

Thank you for your feedback! We are glad to hear that you are finding the investing process straight forward. Don’t hesitate to get in touch if you have any future queries!

Thank you for your feedback! We are sorry to hear that you feel this information is unclear. To clarify; the Growth and Income accounts are automated and will therefore invest your funds for you. The Self-Select account allows you to actively manage your own investments.

Thank you for your feedback! We aim to make the investing process as simple and efficient as possible. You can edit your email preferences on your account if you do not wish to receive updates on new loans live or loans due to close. Please just let us know if you require any help finding the ‘Edit profile’ page that will enable you to amend your preferences. The option to receive these emails is available to ensure that all investors who actively manage their own investments are aware of all opportunities to invest should they wish to add more funds to their account.

Thank you for your feedback! We endeavor to respond to investor queries as soon as possible. Our working hours are Monday-Friday between 09:00am and 17:30pm. We appreciate your feedback regarding additional credit band information and have passed this on to our credit team for review!

Thank you for your feedback, we are sorry to hear that you feel this way. We aim to provide as much transparency as possible regarding updates on loans with repayments that are overdue, in arrears or at loss status. There may however, be times where we only have limited information to update. Please be aware that investors will only receive updates for loans that they have investments in. Our experience has shown that the recoveries process can unfortunately take some time to progress, particularly if there are courts involvement, but rest assured we continue to pursue all avenues to conclusion. In terms of the point regarding questions by lenders on loans, we do actively encourage borrowers to respond to such queries and we monitor those unanswered. If you wish to contact us directly, please feel free to email investor@lendingcrowd.com or give us a call on 0345 564 1600.

Thank you for your feedback! We are glad that you have enjoyed investing with us so far. Communication is very important to us and we always endeavour to respond to investor queries as soon as possible!

Thank you for your feedback! If you have any direct queries, please feel free to call us or email investor@lendingcrowd.com

Thank you for your feedback! Be sure to keep an eye on the website for any future promotions.