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The Lockshop Warehouse Reviews

http://www.lockshop-warehouse.co.uk
Rated
Exceptional

Family run locksmiths since 1984. Pride ourselves on outstanding product knowledge and friendly customer service

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

48

3

1

1

1

54

ratings over the past year

Displaying all 3,444 reviews
JJ
James Johnson
6 months ago
Date of purchase: 02/29/2024
What James Johnson said about The Lockshop Warehouse:
The lock arrived very quickly, that was appreciated. However, the web-site only mentioned that the tongue of the lock was longer than the comparable old Chubb lock (20 mm instead of 14mm). But when i
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Customer Services
The Lockshop Warehouse
6 months ago
Hi, Thank you for your feedback on this lock. Sorry you had issues with this. If you needed to chisel the door to widen the mortice hole then the current lock you have is a different model version of the Chubb 3G114 lock without hardened plates on and unfortunately the newer versions have the hardened plates on either side to meet the insurance requirements. There is a chance you can get it repaired but please note these locks are no longer suitable for the insurance requirements as they are an old standard. Sorry you had such issues fitting this. If you would like to return this lock to us please do so with all the original parts and we can arrange a refund for you. If you would like like to contact us directly to discuss please do so on 01323 416426 and I will be happy to help you over the phone. Regards Geoff Campbell
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CWHO
Bristol
6 months ago
Date of purchase: 01/29/2024
What CWHO said about The Lockshop Warehouse:
Good customer service. Effective communication to resolve the lock spindle problem. The delivered spindle is too long for my door and they could deliver the spindle again with the requested length. Ve
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Richard Fitzgearld
6 months ago
Date of purchase: 02/13/2024
What Richard Fitzgearld said about The Lockshop Warehouse:
Very helpful and speedy!
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Trusted Customer
6 months ago
Date of purchase: 02/07/2024
Good advice given on the phone, and then swift delivery of my order
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Russell Collins
Totnes
6 months ago
Date of purchase: 01/18/2024
What Russell Collins said about The Lockshop Warehouse:
The service is excellent and the staff very helpful and knowledgeable that’s why I’m a repeat customer
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DEBORAH ROBINSON
6 months ago
Date of purchase: 02/29/2024
What DEBORAH ROBINSON said about The Lockshop Warehouse:
Super qui k delivery .
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GR
George Rowing
6 months ago
Date of purchase: 01/28/2024
What George Rowing said about The Lockshop Warehouse:
Modern locks have different dimensions and would require us to replace the door. This lock had the right dimensions and was delivered rapidly. It proved to be a good replacement requiring little add
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Antti-Jussi Savela
Porvoo, Finland
6 months ago
Date of purchase: 02/10/2024
What Antti-Jussi Savela said about The Lockshop Warehouse:
That firm have excellent after-sales service. After dispatching the product they monitored it's transport and, after delivery, inquired that I really got what I have bought. I sincerely can recommend
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Trusted Customer
6 months ago
Date of purchase: 01/15/2024
Excellent.
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Trusted Customer
6 months ago
Date of purchase: 01/28/2024
Helpful on the phone
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About The Lockshop Warehouse
Retailer of locks and security products
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01323 416426
24 New Upperton Road, Eastbourne, East Sussex, BN21 1NU, United Kingdom
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About The Lockshop Warehouse
Retailer of locks and security products