Merchant Logo

Organic mattresses and beds, made by hand in Devon since 1999.

Service
0
/5
Product
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Naturalmat is no longer an active Feefo customer
Displaying all 678 reviews
Trusted Customer
5 years ago
Date of purchase: 02/27/2019
Great mattress, amazing customer service!
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 02/16/2019
Order was on time and accurate. Products nicely made.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 01/24/2019
Excellent quality, issue with the order but it was resolved immediately. Would definitely buy again.
Merchant Logo
The Naturalmat Company
Naturalmat
5 years ago
Hi Jane,

We are glad to hear you appreciate the quality of our product and thanks for your feedback.

Naturalmat
Product reviews

0
Share
KM
Kyle Meuse
5 years ago
Date of purchase: 01/01/2019
What Kyle Meuse said about Naturalmat:
Great
Merchant Logo
The Naturalmat Company
Naturalmat
5 years ago
Thanks for your feedback!

Naturalmat
0
Share
Trusted Customer
5 years ago
Date of purchase: 12/31/2018
Good communication, friendly pre-service. General warm and positive feelings towards them.
Merchant Logo
The Naturalmat Company
Naturalmat
5 years ago
Thank you for your feedback and trust on us.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 12/28/2018
Very straightforward, no problems with ordering, mattress came when they said it would.
Merchant Logo
Ivanna Matsyupa
Naturalmat
5 years ago
Thank you so much for your feedback. It is great to hear you are pleased with the service and the product.
0
Share
Trusted Customer
5 years ago
Date of purchase: 11/23/2018
The customer service was kind, but it takes too long to get a respond back had to call and e-mail multiple times. When it comes to the delivery service to Germany its quite a mess. We had a lot of str
...
Read all
Merchant Logo
Ivanna Matsyupa
Naturalmat
5 years ago
Thank you for your feedback. We are sorry to hear you have experienced a delay in correspondence with our Customer Services team. This will be escalated to and reviewed internally.
Product reviews

0
Share
NR
NICHOLAS ROWE
5 years ago
Date of purchase: 11/30/2018
What NICHOLAS ROWE said about Naturalmat:
I ordered a Pillow Case from them on 30th of November 2018 they took my money, and now on the 22nd of January 2019 I have still not been sent this and they have not replied to my emails.
Product reviews

0
Share
SS
Susanna Steer
5 years ago
Date of purchase: 12/13/2018
What Susanna Steer said about Naturalmat:
I would buy again. Fast service and helpful on the phone
Merchant Logo
Ivanna Matsyupa
Naturalmat
5 years ago
Thank you for your feedback! We are looking forward to your custom in the future.
Product reviews

0
Share
JS
Julian Sametinger
London
5 years ago
Date of purchase: 11/23/2018
What Julian Sametinger said about Naturalmat:
The most attentive service I have ever received when buying furniture online. The customer experience was great from the beginning to the end and the mattress is by far the best I have ever slept on i
...
Read all
Merchant Logo
Ivanna Matsyupa
Naturalmat
5 years ago
Thank you very much for your kind words - they are greatly appreciated! We hope you continue to sleep soundly and have plenty of energy during the day!
Product reviews

0
Share
About Naturalmat
Mattress makers Naturalmat are proud to stamp ‘made by hand in Devon’ on their products. Originating in the marine industry, Founders Mark Tremlett and Peter Tindall both sail and hated the synthetic mattresses found on most yachts. They found that natural fibres make the best and most suitable mattresses as they are inherently self-ventilating so designed a range for boats and yachts. When Mark’s wife became pregnant, they realised most baby and children’s mattresses were made from synthetic material so expanded the range. Today, Naturalmat is an international award-winning business that offers a huge range of mattresses, beds and bedding for babies through to grown ups, all from natural and organic materials. Handmade and bespoke, you can find mohair, cashmere, bamboo, cotton and natural latex in the range and their luxurious beds can be found in hotels all over the world. Naturalmat have kept their roots in Devon with their purpose-built factory and impressive showroom open to the public in Odhams Wharf, Topsham. Even the organic lambswool they use is locally sourced from certified farms within a 50 mile radius of Topsham.
Read all
Naturalmat, Odhams Wharf, Topsham, Devon, EX3 0PD, United Kingdom
Why trust Feefo reviews?

About Naturalmat
Mattress makers Naturalmat are proud to stamp ‘made by hand in Devon’ on their products. Originating in the marine industry, Founders Mark Tremlett and Peter Tindall both sail and hated the synthetic mattresses found on most yachts. They found that natural fibres make the best and most suitable mattresses as they are inherently self-ventilating so designed a range for boats and yachts. When Mark’s wife became pregnant, they realised most baby and children’s mattresses were made from synthetic material so expanded the range. Today, Naturalmat is an international award-winning business that offers a huge range of mattresses, beds and bedding for babies through to grown ups, all from natural and organic materials. Handmade and bespoke, you can find mohair, cashmere, bamboo, cotton and natural latex in the range and their luxurious beds can be found in hotels all over the world. Naturalmat have kept their roots in Devon with their purpose-built factory and impressive showroom open to the public in Odhams Wharf, Topsham. Even the organic lambswool they use is locally sourced from certified farms within a 50 mile radius of Topsham.